EY Global Delivery Services ( EY GDS) Customer Service Associate salaries in India

Likes

If you are lucky enough to be part of the right team, you'll have good work life balance and a good team culture where you'll at least not be absolutely terrified of Mondays and drag through your week for the weekend. The leave policy was good while I was working at EYGBS. My team and team culture was devoid of toxic politics and I had the opportunity to decide what I want to do.

Dislikes

...ned in the JD also, the actual job is far from what the initial expectation was. The hiring process is a nightmare, salary is miniscule, almost every function has absolute chernobyl level toxicity, leaders favour their own people. Talent is colluded with head hunters for hiring and you'll get zero results on applying directly to career page. I was a part of an internal support team and had access to data and people from various functions in EY GBS. Apart from the fact that there is absolutely no clarity to ANYONE what they are doing, if you are a yapper you might succeed but in an incompetent space such as EY GBS, your likeability is your biggest asset, since there is no real work that gets done here.

Likes

Its a best place in case you don’t want to grow in your career. month end you will be paid doesn’t matter how good or bad you are

Dislikes

Very bad salary hike, leaders themselves doesn’t know what they want from team members, you have to be serious every time otherwise you will be considered as immature but if leaders are making fun you need to smile and nod your head in their favour. Doesn’t matter how good or quick you are with your work you need to do overtime to get may be promotion

Likes

... deal with onshore and within teams also talking in English has been normalised. And If we talk about Salary then ya it provides little extra than other industries and Big 4s India obviously because they are earning in pounds and Dollars and giving us penny but for us Penny is a lot... ❤️

Dislikes

Work wise, you may be little bit dissatisfied because level of work is not that much challenging where you need extra skills. But there are some engagements where you are given full engagement to handle from GDS side and its kinda feeling of our ownership.

Likes

I don't like anything, the management sucks, they will reward you with better package only when they feel you are offered better outside.

Dislikes

Salary at same levels will be different. For an experienced professional within the firm, will not get good appraisal when compared.

Likes

Learning and Development, supportive teams, focus on learnung, great place to start your career as you pick up a lot of skills, makes you a well-rounded professional

Dislikes

Work life balance during busy season, salary can be lower than other designations in other companies which is traded off with the brand name and learning.