Ernst & Young Senior Customer Service Executive salaries in India

Likes

The manager was very supportive and the work life balance was good.

Dislikes

...sary pressure to work from office and the unsupportive rude behaviour of the HR. There was nothing given above and beyond the salary not even box of sweets on small occasions. All the team outings and activities were self sponsored.

Likes

Appraisals and pay scale amongst the other big 4s are ok

Dislikes

It has terrible work-life balance and toxic work culture. You are forced to work on Saturday by creating undue pressure although there is no deadline

Likes

Good pay structure

Dislikes

Very toxic culture and filthy people who always utter bad things and humiliates their juniors. They're qualified professional holding professional certification but they don't have any etiquettes.

Likes

Looks good on CV Company environment & culture looks ideal during Inductions Office at prime locations

Dislikes

...make you scapegoats when you're not butliking and they've target to fire people. They'll make your life hell, like if you're offline for 45mins from Teams for lunch, they'll call you, scold you in front of their bosses When I complaint to Exit HR, she said she cannot note it as exit reason, really wow Cannot change counsellors without their approvals which defeats the purpose of having that option Managers know everyone's contributions but will only support their favourites No professionalism No software licenses for project work(I've to use trial versions using different accounts after it expires), No standard templates for documentation or project management Unnecessary trainings pops up every now & then, sometimes same trainings with revised syllabus that you've to pass every quarter with 80% and un-skippable videos Below average hike, they told everyone gets full variable pay but that's only for favourites You'll see most bad behaviour - low skill one's promoted & defended by Seniors. They must have some off-office understandings going on. First I applied for early release which they denied & just before a week got email-approvals on my early request of early release. so called supportive culture gives you a week to find another job

Likes

The only thing good here is salary.

Dislikes

The management is not at all supportive. The expectation of the managers and assistant manager are unrealistic. They start pin pointing your silly mistakes There expectations is that employee should work for 12 hours a day Should take minimum leave, should inform one month prior before taking leaves lots of micro management Very bad work culture