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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Experience
Mumbai
Customer Success, Service & Operations

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DMart Customer Success, Service & Operations Department Salaries in Mumbai

based on 228 latest salaries
Designation Avg Annual Salary Open Jobs
0 - 10 years exp. · Mumbai (32 salaries)
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₹3.1 L/yr - ₹6.2 L/yr

9 job openings
0 - 5 years exp. · Mumbai (20 salaries)
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₹0.6 L/yr - ₹2.5 L/yr

4 - 15 years exp. · Mumbai (10 salaries)
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₹6.4 L/yr - ₹9 L/yr

2 - 10 years exp. · Mumbai (8 salaries)
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₹1.5 L/yr - ₹2.7 L/yr

Starting your career? Discover DMart fresher salaries in India
1 - 8 years exp. · Mumbai (8 salaries)
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₹1.5 L/yr - ₹2.5 L/yr

2 - 6 years exp. · Mumbai (7 salaries)
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₹1.8 L/yr - ₹2.5 L/yr

2 - 5 years exp. · Mumbai (5 salaries)
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₹2 L/yr - ₹3.5 L/yr

3 job openings
12 - 19 years exp. · Mumbai (5 salaries)
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₹8.2 L/yr - ₹15.9 L/yr

9 job openings
0 - 3 years exp. · Mumbai (4 salaries)
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₹2.1 L/yr - ₹2.2 L/yr

0 - 1 year exp. · Mumbai (4 salaries)
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₹1.6 L/yr - ₹2.3 L/yr

13 - 18 years exp. · Mumbai (4 salaries)
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₹11 L/yr - ₹19.5 L/yr

8 - 9 years exp. · Mumbai (3 salaries)
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₹3.8 L/yr - ₹4.5 L/yr

1 - 5 years exp. · Mumbai (3 salaries)
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₹1.2 L/yr - ₹2.1 L/yr

18 - 20 years exp. · Mumbai (3 salaries)
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₹9 L/yr - ₹12 L/yr

3 - 5 years exp. · Mumbai (3 salaries)
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₹2.1 L/yr - ₹3.8 L/yr

5 - 8 years exp. · Mumbai (3 salaries)
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₹2.6 L/yr - ₹3 L/yr

11 - 13 years exp. · Mumbai (3 salaries)
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₹3.4 L/yr - ₹4.3 L/yr

3 - 4 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

1 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.4 L/yr

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4 L/yr

Last Updated: 20 Feb, 2025

Salary related reviews for DMart

3.5

Rated by 112 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jun 2024

1.0
 for  Salary and Benefits

Likes

Company gave proper training to employees and always salary come be on time last I have worked in this company more than 13 years

read more
  • Skill development - Excellent

Dislikes

Wrost culture I have ever seen in my life there is no proper management for hr hr circle head Jatin Parikh not good talk with employee and use abuse language in store and not help in any employee he has looked only negative point with employee

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Apr 2022

3.0
 for  Salary and Benefits

Likes

Nothing

  • Job security - Good

Dislikes

...redictable.You can be transfer from one store to another store over the night.No compensation are given within the city. *Gadhe Ghode sb brabr h*

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Dec 2022

4.0
 for  Salary and Benefits

Likes

... Company Culture Discipline Integrity Company reputation Customer Satisfaction On-time salary payment

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  • Salary - Good

Dislikes

Dmart is full of politics,At the time of appraisal,transfer,leaves, Shifts, what not ... If u have good interpersonal skills and communication skills, u can survive in Dmart It is full of conspiracy. For every 3years you will have to transfer from the current working store to another store.. Top management (CEO)thinks one and store level management (AM,SM,ASM) does something.. They are retaining their employees in the name of Dmart shares,but the harsh truth is the company won't give any shares in future... The employees who already got Dmart shares earlier, their lockin period is going to end In 2023,So After that the mass resignations will be seen... My sincere request is, if u are selected in Dmart and if u don't have any other job to join and there is no hope in getting a job in future also.When all the doors are shut Then Join Dmart ...

read more
  • Skill development - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 25 Oct 2023

2.0
 for  Salary and Benefits

Likes

Company is good and seniors have very friendly behaviour

  • Job security - Good
  • +1 more

Dislikes

I am working in this company since 3 years 6 month in same salary No increased in salary no appraisal no promotion yet they are just fooling there employees as by saying that they are working very good and you will be get promoted soon, I am listening this from last 2 years and at time of Promotion they start taking fault in your work Promotion and appraisal process is very slow in the company , and the don't give any type of expenses, food allowance, or traveling expenses and no over time paid . This should be improved. I think company should also think about there employees working on ground level and the company should remove this 3P contract system and take the employees on company payroll this will be good for the company as well as employee

read more
  • Salary - Poor
  • +1 more

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Jan 2022

1.0
 for  Salary and Benefits

Likes

Salary credited on time

Dislikes

Biased appraisals, huge gap between managers and employees, worst Employee transfer policy, employees are only labour for company, you cannot use/apply your creativity, no career growth,

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

DMart Salary FAQs

How much does DMart pay per year?
The average DMart salary ranges from approximately ₹0.1 Lakh to ₹3.3 Lakhs per year for a Counter Salesman,cashier,asst Head Cashier and ₹48.5 Lakhs to ₹62.5 Lakhs per year for a General Manager. Salary estimates are based on 228 DMart salaries received from various employees of DMart. DMart employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in DMart?
The highest-paying job at DMart is a General Manager with a salary of ₹48.5 Lakhs to ₹62.5 Lakhs per year. The top 10% of employees earn more than ₹9.01 lakhs per year. The top 1% earn more than a whopping ₹29.54 lakhs per year.
What is the minimum salary in DMart?
Minimum salary at DMart depends on the role you are applying for. For Cashier the minimum salary is ₹0.4 Lakh to ₹5 Lakhs per year, and for Cash Officer the minimum salary is ₹1.1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in DMart?
The average salary at DMart for freshers varies from ₹0.8 Lakh to ₹2 Lakhs per year for Sales Associate and ₹2.8 Lakhs to ₹4 Lakhs per year for Department Manager.
What is the notice period at DMart in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 51% of the DMart employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 39% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 220 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at DMart , Mumbai is INRunlock blur . Salary estimates are based on 228 DMart latest salaries received from various employees of DMart.

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