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4.0

based on 2.3k Reviews

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Croma Customer Service Manager salaries in Chennai

Annual salary range
5 - 11 years exp.
₹3.5 Lakhs - ₹10 Lakhs
Salary of majority employees
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23% more than the average Customer Service Manager Salary in Retail Companies for 5 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
5 - 11 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹10 L/yr

Quality Assurance
Customer Service Manager Salary
9 - 10 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹10 L/yr

Last Updated: 9 Jul 2023

Companies similar to Croma for Customer Service Manager in Chennai

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Croma Customer Service Manager Salary

5 - 11 years exp. (4 salaries)

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₹3.5 L/yr - ₹10 L/yr

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Company name Avg Annual Salary Open Jobs
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₹2.9 L/yr - ₹3.3 L/yr

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Big Bazaar Customer Service Manager Salary

2 - 7 years exp. (4 salaries)

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₹3.5 L/yr - ₹3.9 L/yr

arrow icon 40% less
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ICICI Bank Customer Service Manager Salary

2 - 9 years exp. (33 salaries)

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₹2.2 L/yr - ₹5.4 L/yr

arrow icon 27% less
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₹3 L/yr - ₹7 L/yr

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₹2.8 L/yr - ₹7.7 L/yr

arrow icon 27% less
Customer Service Manager salary at Croma ranges between ₹3.5 Lakhs to ₹10 Lakhs per year for employees with experience between 5 years to 11 years. Salary estimates are based on 4 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Customer Service Manager in Chennai

1y ago
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5 years exp.
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11 years exp.
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10 years exp.
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9 years exp.

Experience wise Croma Customer Service Manager salaries in Chennai

Last Updated: 9 Jul 2023

Experience Avg Annual Salary
5 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹10.7 L/yr
6 years (AmbitionBox Estimate)

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₹5.6 L/yr - ₹7.1 L/yr
7 years (AmbitionBox Estimate)

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₹5.8 L/yr - ₹7.5 L/yr
8 years (AmbitionBox Estimate)

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₹6.1 L/yr - ₹7.8 L/yr
9 years (AmbitionBox Estimate)

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₹2.8 L/yr - ₹8.5 L/yr
View all

Similar Designation salaries in Croma

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₹1.95 L/yr - ₹3.6 L/yr
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₹2.5 L/yr - ₹4.2 L/yr

Top skills at Croma for Customer Service Manager

Quality Check Customer Satisfaction Quality Audit Store Operations After Sales Service Communication Skills Customer Service Management Leadership Skills Quality Analysis Customer Service Operations Quality Management After Sales Support Customer Service Service Operations Management MS Office

Salary related reviews for Croma

Full Time

 · 

Merchandising, Retail & eCommerce Department

2.0
  •  posted on 19 Nov 2024

1.0
 for  Salary and Benefits

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

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Dislikes

Please read above mentioned

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 28 Sep 2024

1.0
 for  Salary and Benefits

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

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Full Time

 · 

Other Department

5.0
  •  posted on 23 Aug 2022

1.0
 for  Salary and Benefits

Likes

It Head ache job.

Dislikes

No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.

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Sales & Business Development Department

5.0
  •  posted on 24 Sep 2021

3.0
 for  Salary and Benefits

Likes

Im working at croma last 5 years I like company policy and environment because of company take social responsiblty.and take care of employes how to happy it I love croma

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Dislikes

Increment policy I dont like because this time person want more than salary required as par economically and family budget salary is to low as par work expectations so and internal growth is depend on exam not depend on talent

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Other Department

5.0
  •  posted on 21 Aug 2021

3.0
 for  Salary and Benefits

Likes

I like the most with the company are culture and their respective mania at all kind of positions. And a guy also can improve at various stages, simply am happy.

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Dislikes

Any employee can work for the salary and annual increments i dislike these two categories.

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Croma Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Croma Chennai?
Customer Service Manager salary at Croma in Chennai ranges between ₹3.5 Lakhs to ₹10.0 Lakhs for experience between 5 years to 11 years. According to our estimates it is 23% more than the average Customer Service Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Croma Chennai.
How does the salary of a Customer Service Manager at Croma Chennai compare with the average salary range for this job?
The average salary of a Customer Service Manager at Croma is 23% more than the average salary of a Customer Service Manager in Chennai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at Croma?
Quality Check, Customer Satisfaction, Quality Audit, Store Operations and After Sales Service are some of the popular skills required to work as a Customer Service Manager at Croma Chennai.
What is the salary of a Customer Service Manager in companies similar to Croma in Chennai?
  • Home First Finance Company India Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.7 Lakhs per year
  • ICICI Lombard General Insurance Company Customer Service Manager Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year
  • ICICI Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹5.4 Lakhs per year
  • Big Bazaar Customer Service Manager Salary - ₹3.5 Lakhs to ₹3.9 Lakhs per year
  • Shoppers Stop Customer Service Manager Salary - ₹2.9 Lakhs to ₹3.3 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at Croma in Chennai?
The estimated take-home salary of a Customer Service Manager at Croma ranges between ₹48,450 per month to ₹49,596 per month in Chennai. The take-home salary calculation is based on the average Croma Customer Service Manager salary in India which ranges between ₹3.5 Lakhs to ₹10.0 Lakhs per year for employees with experience between 5 years to 11 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at Croma in Chennai?
According to AmbitionBox, 100% of the Croma Customer Service Managers in Chennai reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Croma Customer Service Manager salary in Chennai ranges between ₹3.5 Lakhs to ₹10 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Croma latest salaries received from various employees of Croma.