Concentrix Corporation Senior Technical Support Expert salaries in India

Likes

...at organization level they care for employees, atleast they have been in past. Their compensation is good, their management is good Job security is good They invest in people Cons Some of the processes are struggling and if you are working in such process, they will try to mine out something from you which is failure at service level of product and they do not have guts to take this up with clients to make them understand that the product they are supporting has been going downwards due to the strategical operations of clients and customers service can not do much unless you improve your service.

Dislikes

Overall it's a good companies, but it is specific to some processes that They put their clients products failure on advisors sometimes. But still there is no hard feelings for company, I loved them while working here.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

Leaves policies good never hold employees salary . Very low Pressure

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them .

Likes

Nothing.

Dislikes

Started from induction. Cost cutting in such a way that no welcome kit, induction done virtually so as to save the cost of lunch as well. Worst management, training manager is busy going out & dating a female lead. Nothing is trained properly & in OJT from 1st day live calls without any support.

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.