Concentrix Corporation Senior Technical Support Expert salaries in Gurgaon / Gurugram

Likes

...at organization level they care for employees, atleast they have been in past. Their compensation is good, their management is good Job security is good They invest in people Cons Some of the processes are struggling and if you are working in such process, they will try to mine out something from you which is failure at service level of product and they do not have guts to take this up with clients to make them understand that the product they are supporting has been going downwards due to the strategical operations of clients and customers service can not do much unless you improve your service.

Dislikes

Overall it's a good companies, but it is specific to some processes that They put their clients products failure on advisors sometimes. But still there is no hard feelings for company, I loved them while working here.

Likes

Process were good but growing rate very low and TL are quite bossy not friendly....job security is 5 out of 5 but growing as in professionally and financially verry negligible

Dislikes

1 no work life balance no salary no improvements

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

Likes

Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.

Dislikes

Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.