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3.8

based on 25.7k Reviews

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Concentrix Corporation Senior Customer Service Associate salaries in Kolkata

Annual salary range
1 - 6 years exp.
₹2.3 Lakhs - ₹4.1 Lakhs
Salary of majority employees
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12% more than the average Senior Customer Service Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
1 - 6 years exp. (15 salaries)
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₹2.3 L/yr - ₹4.3 L/yr

Sales & Business Development
Senior Customer Service Associate Salary
2 - 5 years exp. (3 salaries)
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₹2.4 L/yr - ₹3.9 L/yr

Last Updated: 31 Jan 2025

Companies similar to Concentrix Corporation for Senior Customer Service Associate in Kolkata

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Concentrix Corporation Senior Customer Service Associate Salary

1 - 6 years exp. (21 salaries)

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₹2.3 L/yr - ₹4.1 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.3 L/yr - ₹5 L/yr

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 7% more
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₹1.2 L/yr - ₹2.2 L/yr

arrow icon 53% less
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₹1.8 L/yr - ₹3.2 L/yr

arrow icon 29% less
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₹1 L/yr - ₹3 L/yr

arrow icon 47% less
Senior Customer Service Associate salary at Concentrix Corporation ranges between ₹2.3 Lakhs to ₹4.1 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 21 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Associate in Kolkata

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Experience wise Concentrix Corporation Senior Customer Service Associate salaries in Kolkata

Last Updated: 31 Jan 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.8 L/yr - ₹6.2 L/yr
2 years  (5 salaries)

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₹2.4 L/yr - ₹6.3 L/yr
3 years  (7 salaries)

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₹2.3 L/yr - ₹6.5 L/yr
4 years  (4 salaries)

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₹2.4 L/yr - ₹6.7 L/yr
5 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹6.9 L/yr
View all

Similar Designation salaries in Concentrix Corporation

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₹1 L/yr - ₹4.6 L/yr
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₹1 L/yr - ₹5 L/yr
Senior Associate Salary
(266 salaries)
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₹1.8 L/yr - ₹6 L/yr
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₹1.1 L/yr - ₹5.62 L/yr
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₹1 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹4.75 L/yr
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₹0.85 L/yr - ₹5 L/yr
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₹1.6 L/yr - ₹4 L/yr
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₹2.1 L/yr - ₹5.6 L/yr
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₹1.35 L/yr - ₹3.8 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Associate

Interpersonal Skills Problem Solving Problem Analysis Telesales Communication Skills Calling resolution voice process Grammar Customer Handling Sales Customer Service International Business Effective Communication Customer Satisfaction Index

Salary related reviews for Concentrix Corporation

3.5

Rated by 4 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Oct 2024

2.0
 for  Salary and Benefits

Likes

The company is overall great because it was taken over by IBM which is the best in employee satisfaction.

  • Skill development - Excellent
  • +4 more

Dislikes

They are least bothered about the salary increase even if you have been a loyal employee for a decade.

read more
  • Salary - Poor

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Apr 2022

2.0
 for  Salary and Benefits

Likes

Work culture is good. People are helpful. Job is secured.

  • Skill development - Good
  • +4 more

Dislikes

...n and benefits are lower than industry standards. I am working here for 3 years. I feel the salary is quite low as per the work we do. If they could provide better salaries than this is a great company to work for.

read more
  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Feb 2025

2.0
 for  Salary and Benefits

Likes

Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.

read more
  • Skill development - Excellent
  • +3 more

Dislikes

Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.

read more
  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025

3.0
 for  Salary and Benefits

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Healthcare & Life Sciences Department

3.0
  •  posted on 09 Jan 2025

2.0
 for  Salary and Benefits

Likes

Leaves policies good never hold employees salary . Very low Pressure

  • Job security - Good
  • +2 more

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them .

read more
  • Salary - Poor
  • +1 more
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Concentrix Corporation Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Concentrix Corporation Kolkata?
Senior Customer Service Associate salary at Concentrix Corporation in Kolkata ranges between ₹2.3 Lakhs to ₹4.1 Lakhs for experience between 1 years to 6 years. According to our estimates it is 12% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 21 latest salaries received from various employees of Concentrix Corporation Kolkata.
How does the salary of a Senior Customer Service Associate at Concentrix Corporation Kolkata compare with the average salary range for this job?
The average salary of a Senior Customer Service Associate at Concentrix Corporation is 12% more than the average salary of a Senior Customer Service Associate in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Associate at Concentrix Corporation?
Interpersonal Skills, Problem Solving, Problem Analysis, Telesales and Communication Skills are some of the popular skills required to work as a Senior Customer Service Associate at Concentrix Corporation Kolkata.
Which similar companies are paying more than Concentrix Corporation to a Senior Customer Service Associate in Kolkata?
  • Tech Mahindra Senior Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Senior Customer Service Associate in companies similar to Concentrix Corporation in Kolkata?
  • Wipro Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹5.0 Lakhs per year
  • OnProcess Technology Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.2 Lakhs per year
  • MedPlus Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.0 Lakhs per year
  • Reliance Retail Senior Customer Service Associate Salary - ₹1.2 Lakhs to ₹2.2 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Associate at Concentrix Corporation in Kolkata?
The estimated take-home salary of a Senior Customer Service Associate at Concentrix Corporation ranges between ₹27,626 per month to ₹29,026 per month in Kolkata. The take-home salary calculation is based on the average Concentrix Corporation Senior Customer Service Associate salary in India which ranges between ₹2.3 Lakhs to ₹4.1 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Associate at Concentrix Corporation in Kolkata?
According to AmbitionBox, 52% of the Concentrix Corporation Senior Customer Service Associates in Kolkata reported a notice period of 1 Month, 38% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 21 responses on AmbitionBox in last 2 years.

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Concentrix Corporation Senior Customer Service Associate salary in Kolkata ranges between ₹2.3 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 21 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.