Tech Mahindra Kolkata Senior Customer Service Associate Salaries by 10+ Employees

2 - 5 years exp.

₹1.5 Lakh - ₹6.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

19% more than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 2 - 5 years of experience

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Salaries in different departments

Marketing & Communication Senior Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹1.5 L/yr - ₹4.2 L/yr
Customer Success, Service & Operations Senior Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.5 L/yr
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Data Science & Analytics Senior Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.5 L/yr
Quality Assurance Senior Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.3 L/yr

Last Updated: 7 Feb 2024

Companies similar to Tech Mahindra for Senior Customer Service Associate in Kolkata

Tech Mahindra Senior Customer Service Associate Salary

2 - 5 years exp. (13 salaries)

₹1.5 L/yr - ₹6.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (20 salaries)	₹1.1 L/yr - ₹5 L/yr 31% less
Concentrix Corporation Senior Customer Service Associate Salary 1 - 7 years exp. (21 salaries)	₹2 L/yr - ₹3.3 L/yr 20% less
Login to view exact salary
Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (13 salaries)	₹1 L/yr - ₹2.2 L/yr 55% less
OnProcess Technology Senior Customer Service Associate Salary 3 - 10 years exp. (9 salaries)	₹1.8 L/yr - ₹3.2 L/yr 31% less
MedPlus Senior Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹1 L/yr - ₹3 L/yr 49% less

Senior Customer Service Associate salary at Tech Mahindra ranges between ₹1.5 Lakh to ₹6.2 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 13 latest salaries received from various employees of Tech Mahindra.

Experience wise Tech Mahindra Senior Customer Service Associate salaries in Kolkata

Last Updated: 7 Feb 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
3 years (6 salaries)	₹2.2 L/yr - ₹6.2 L/yr
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4 years (4 salaries)	₹2.2 L/yr - ₹7 L/yr
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr

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Customer Service Representative Salary

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Senior Process Associate Salary

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₹3 L/yr - ₹5.22 L/yr

Top skills at Tech Mahindra for Senior Customer Service Associate

International Voice Process international voice inbound voice process Telecom Billing Technical Documentation Customer Service UK Process

Salary related reviews for Tech Mahindra

3.9

Rated by 5 employees for salary & benefits

Senior Customer Service Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 17 May 2024

3.0

for Salary and Benefits

Likes

Tech Mahindra have a really good infrastructure and provide good salary.

Dislikes

What I hate the most is the politics, it does not matter how hard you work, People at high level promote those spooning them. Girls who can provide favors gets promoted more easily here.

Skill development - Bad

+5 more

Customer Care Executive in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Mar 2025

1.0

for Salary and Benefits

Likes

nothing in like

Dislikes

...ame techmn but inside techmn nothing's good , even the recruiter are just liars. Even they don't care about your health, if you are not well they will make you come to the office and if you don't come they will just say we are gonna cut pay from your salary. Make us do so much work , put so much pressure and won't give time to improve yourself , salary is so less according to the work they make us do

Salary - Bad

+6 more

Customer Care Executive in Pune

Full Time

Other Department

1.0

• posted on 11 Mar 2025

2.0

for Salary and Benefits

Dislikes

No personal touch. Lot of pressure. Management just like to talk about work. No sick leave policy Incentives has been revised Instead of increament they are demotivating Since Covid 2020 first time we have received hike in salary. I would request you specially for bpo in techmahindra for commerce zone try to perform medical test like cholesterol, sugar and bp 90% population are on medicine and struggling for health issues

Salary - Poor

+6 more

Customer Support Executive in Gwalior (working remotely)

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 03 Mar 2025

5.0

for Salary and Benefits

Likes

The salary is satisfying and credits on account without any delay.

Salary - Excellent

+1 more

Dislikes

The process movement is not good at all in techmahindra. As movements are causing again ang again and no specific proper work security.

Job security - Bad

+1 more

Customer Service Associate in Bhubaneswar

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Feb 2025

2.0

for Salary and Benefits

Likes

Nothing

Job security - Good

Dislikes

...to take advantage of people , appraisals aren't good here . Pathetic experience.they give good salary in other tech Mahindra location but in odisha they just dont want to pay people .

Salary - Poor

+5 more

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Tech Mahindra Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Tech Mahindra in Kolkata?

The average salary of a Senior Customer Service Associate at Tech Mahindra in Kolkata typically ranges from ₹1.5 Lakhs to ₹6.2 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Senior Customer Service Associate in Kolkata at Tech Mahindra earn more than ₹4.8 Lakhs per year, and the top 1% earn over ₹6.2 Lakhs per year. Senior Customer Service Associate Salaries at Tech Mahindra can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Tech Mahindra employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Tech Mahindra in Kolkata?

The estimated take-home salary of a Senior Customer Service Associate at Tech Mahindra in Kolkata typically ranges from ₹28,538 to ₹29,924 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹6.2 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Tech Mahindra. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Service Associate at Tech Mahindra in Kolkata?

To be a Senior Customer Service Associate at Tech Mahindra in Kolkata, the key skills required include:

- International Voice Process
- international voice
- inbound voice process
- Telecom Billing
- Technical Documentation

These skills are highly valued at Tech Mahindra and are crucial for successful performance in a Software Engineering role.

What is the salary of a Senior Customer Service Associate in companies similar to Tech Mahindra in Kolkata?

The salary of a Senior Customer Service Associate at companies similar to Tech Mahindra in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹2.0 Lakhs to ₹3.3 Lakhs per year
Wipro	₹1.1 Lakhs to ₹5.0 Lakhs per year
OnProcess Technology	₹1.8 Lakhs to ₹3.2 Lakhs per year
MedPlus	₹1.0 Lakhs to ₹3.0 Lakhs per year
Reliance Retail	₹1.0 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Tech Mahindra in Kolkata?

The salary growth for a Senior Customer Service Associate at Tech Mahindra in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Kolkata can expect the following growth trajectory at Tech Mahindra:

Experience	Average Salary Range
2 years	₹3.3 Lakhs to ₹4.2 Lakhs per year
3 years	₹2.2 Lakhs to ₹6.2 Lakhs per year
4 years	₹2.2 Lakhs to ₹7.0 Lakhs per year
5 years	₹3.6 Lakhs to ₹4.6 Lakhs per year

and so on.

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Tech Mahindra Senior Customer Service Associate Salaries in Kolkata

Tech Mahindra Senior Customer Service Associate salary in Kolkata ranges between ₹1.5 Lakh to ₹6.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Tech Mahindra latest salaries received from various employees of Tech Mahindra.