OnProcess Technology Kolkata Senior Customer Service Associate Salaries by 9 Employees (Updated 2025)

3 - 10 years exp.

₹1.8 Lakh - ₹3.2 Lakhs

Salary of majority employees

21% less than the average Senior Customer Service Associate Salary in Software Product Companies for 3 - 10 years of experience

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Last Updated: 7 Jun 2024

Companies similar to OnProcess Technology for Senior Customer Service Associate in Kolkata

OnProcess Technology Senior Customer Service Associate Salary

3 - 10 years exp. (9 salaries)

₹1.8 L/yr - ₹3.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Service Associate Salary 1 - 5 years exp. (19 salaries)	₹1.3 L/yr - ₹5 L/yr 4% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 6 years exp. (10 salaries)	₹1.4 L/yr - ₹4.5 L/yr 51% more
Login to view exact salary
Concentrix Corporation Senior Customer Service Associate Salary 1 - 6 years exp. (21 salaries)	₹2.3 L/yr - ₹4.1 L/yr 42% more
Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (14 salaries)	₹1.2 L/yr - ₹2.2 L/yr 34% less
MedPlus Senior Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹1 L/yr - ₹3 L/yr 25% less

Senior Customer Service Associate salary at OnProcess Technology ranges between ₹1.8 Lakh to ₹3.2 Lakhs per year for employees with experience between 3 years to 10 years. Salary estimates are based on 9 latest salaries received from various employees of OnProcess Technology.

Experience wise OnProcess Technology Senior Customer Service Associate salaries in Kolkata

Last Updated: 7 Jun 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.1 L/yr
4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹2.8 L/yr
Login to view exact salary
5 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
6 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
7 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr
8 years (4 salaries)	₹2 L/yr - ₹3.2 L/yr
9 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
10 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.8 L/yr

View all

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Salary related reviews for OnProcess Technology

2.0

Rated by 1 employees for salary & benefits

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Salary - Excellent

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Skill development - Bad

+5 more

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Skill development - Good

+1 more

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Salary - Bad

+4 more

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Salary - Good

+1 more

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Job security - Poor

+1 more

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 01 Aug 2019

5.0

for Salary and Benefits

Likes

Its a good company in all aspect. Salary on time HR policy good but there be no safe in private company as there was no job stable from last year .

Salary - Excellent

+2 more

Dislikes

Coordination between executive and upper level authority 🤫 ex teamlader manager they force sometime to do what they want politics game everywhere

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2018

1.0

for Salary and Benefits

Likes

Nothing this company has doomed my career... They dont ve any planning.. Neither they respect their employee... And the management level is pathetic specially Mr. duggal...being an avp hr doesn't ve ny ideology... Good for nothing...

Dislikes

Salary structure and most important salary appraisal is worst... If some one give party out side the office premises every week then he or she will get good appraisal...

Salary - Bad

+6 more

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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OnProcess Technology Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at OnProcess Technology Kolkata?

Senior Customer Service Associate salary at OnProcess Technology in Kolkata ranges between ₹1.8 Lakhs to ₹3.2 Lakhs for experience between 3 years to 10 years. According to our estimates it is 21% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 9 latest salaries received from various employees of OnProcess Technology Kolkata.

How does the salary of a Senior Customer Service Associate at OnProcess Technology Kolkata compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at OnProcess Technology is 21% less than the average salary of a Senior Customer Service Associate in Kolkata. To know exact salary insights, login to view.

Which similar companies are paying more than OnProcess Technology to a Senior Customer Service Associate in Kolkata?

Tech Mahindra Senior Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.1 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to OnProcess Technology in Kolkata?

MedPlus Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.0 Lakhs per year
Reliance Retail Senior Customer Service Associate Salary - ₹1.2 Lakhs to ₹2.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at OnProcess Technology in Kolkata?

The estimated take-home salary of a Senior Customer Service Associate at OnProcess Technology ranges between ₹18,741 per month to ₹20,423 per month in Kolkata. The take-home salary calculation is based on the average OnProcess Technology Senior Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹3.2 Lakhs per year for employees with experience between 3 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at OnProcess Technology in Kolkata?

According to AmbitionBox, 75% of the OnProcess Technology Senior Customer Service Associates in Kolkata reported a notice period of 1 Month, 25% reported a notice period of 2 Months.This is based on 4 responses on AmbitionBox in last 2 years.

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OnProcess Technology Senior Customer Service Associate Salaries in Kolkata

OnProcess Technology Senior Customer Service Associate salary in Kolkata ranges between ₹1.8 Lakh to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 OnProcess Technology latest salaries received from various employees of OnProcess Technology.

OnProcess Technology Senior Customer Service Associate salaries in Kolkata

Companies similar to OnProcess Technology for Senior Customer Service Associate in Kolkata

Latest annual salaries shared by OnProcess Technology Senior Customer Service Associate in Kolkata

Experience wise OnProcess Technology Senior Customer Service Associate salaries in Kolkata

Similar Designation salaries in OnProcess Technology

Salary related reviews for OnProcess Technology

Analyst in Mumbai

Team Lead in Kolkata

Customer Care Executive in Kolkata

Customer Service Associate in Kolkata

Senior Customer Service Executive in Kolkata

OnProcess Technology Senior Customer Service Associate Salary FAQs

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