Cognizant Customer Success, Service & Operations Department Salaries in Pune

Likes

One good thing about working in organisation like cognizant is it helps you understand corporate life and how it functions. The balance of professional and personal life.One thing it has is job security that's the best part. work culture is good and company policy as well. A great company to start you career with. Obviously Cognizant the brand in itself is marvelous. Promotions are great over here. overall the best place to work with individual experience.

Dislikes

Compensation is what i feel should be better. Needs market correction and a better yearly increment. Thank you

Likes

Awesome company to work with job security, average compensation, work life balance during covid, lots of learning opportunities new technology,

Dislikes

Need to focus on payroll team lots of issue. Take so much time to resolve issues

Likes

It's a great experience for me, compensation and growth is also good as compare to other organizations. Even work pressure is also low, sometimes it get high in crunchy situation but in general you can balance your personal and professional life.

Dislikes

There in nothing to say about dislike but the one thing I didn't like personally was working on Saturday.

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.

Likes

Having a job

Dislikes

... hrs shifts and with cab travel, it's 14 hrs shift. Rapid hire and fire company. You get no compensation and have 30 days to find a new job.