Cognizant Customer Success, Service & Operations Department Salaries in Chennai

Likes

Cognizant is good at retaining their associates and also enables associate to up skill themselves in various platforms .

Dislikes

Very poor with pay structure. Those who grow within the organisation will not have any benefits with regards to salary.

Likes

I liked working on fixed shift timings and worked from home throughout my tenure at cts, salary hike is good as a senior associate entering cognizant.

Dislikes

When working above expectations it is taken for granted by management. Attrition rate was very high which impacted stability of rest of the employees, management could have made efforts to retain employees.

Likes

Internal support provided within Cognizant for career development is phenomenal. Also there is a very strong internal social platform for raising voice and concerns to highest level of management, and those are actually reviewed and answered.

Dislikes

...ittle of separation is available in. Hardly, you will find the role defined in. (2) Compensation: Financially, not to prudent to live over here. On the name of the financial anonymity in the world , there will be always paid lesser stating the business are not performing as per ‘expectations’ :p doesn’t matter however they earn. Say for example there has been a growth of 20% and even if the average growth across the other IT industries are 10%

Likes

It depends on the team so you can not say just based on your experience whether work culture is good or bad. Overall it's not that bad to not consider altogether.

Dislikes

The freshers joining after college are getting better pay than me, poor increment and long promotion time. No extra benefits.

Likes

We can proudly say to others we are working Cognizant , a MNC company

Dislikes

...e. The main reason is Leadership team here don't have Vision to Run the company. Their mindset like getting my salary and my pocket is full don't care about my reportees. The people who works more than 10 years , during their last working day not even getting Fair send off in most of the projects. And the project i worked, members splits into North and South, Guys acknowledge the talent based on the skill set not based on the place where they coming from. If you are fresher don't join this company better improve your skill set work some product base who receive the talent based on your skill set. HR connection is like automated mails. we are working working working not sure what they are doing, you won't get any support from them.