Cogent E Services Bpo Process Associate salaries in India (Updated 2025)

Likes

I like the way they provide IJP for internally promotions.

Dislikes

...be a general manager, he should think from a leader perspective not like a boss. Sometimes he reacts like he is only providing the salary to the advisor.

Likes

...ortunitys to freshers and experienced both and work place is good and they give promotion to high post but salary is not increasing same salary will be continued that's the big issue in this company but work area and co-workers are good.

Dislikes

Salary is very low

Likes

My overall experience here was good,some good points are you will get best industry pay here. Great opportunity for performers to get promotion easily. Training before actual work was great. Some bad points are office politics,you can't really confident who are your friends and who are not. No company culture. Internal management are not good enough. Your job security are totally in the hand of your senior and quality analyst.

Dislikes

Already provided detailed view in above section.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I was part of a team markets reliable, high -quality products and has a global client base.

Dislikes

Compensation is decent, but growth is slow.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptional skills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales.