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CMS IT Services

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3.1

based on 2.6k Reviews

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Customer Success, Service & Operations

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CMS IT Services Customer Success, Service & Operations Department Salaries in India

based on 1.2k latest salaries
Designation Avg Annual Salary Open Jobs

Technical Coordinator

1 year exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Incident Manager

8 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Quality Auditor

7 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Desktop Specialist

5 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Project Incharge

12 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Software Analyst

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CSD

4 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Senior Customer Service Executive

3 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

IT Helpdesk Engineer

6 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.7 L/yr

Service Desk Manager

12 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Information Technology Specialist

10 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

India Operations Manager

13 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Project Manager IT Infrastructure

20 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Technical Leader Consultant

6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

SRF Engineer

10 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

IT Service Delivery Manager

15 years exp. (AmbitionBox Estimate)
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₹10.4 L/yr - ₹13.2 L/yr

Consulting Manager

8 years exp. (AmbitionBox Estimate)
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₹7.1 L/yr - ₹9.1 L/yr

Service Delivery Executive

5 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Shift Lead

4 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

MS SQL DBA

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 2 Feb, 2025

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2w (edited)
depressedguava
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works at
Infosys
Confused about Salary negotiations
CTC - 8 LPA Loc - Bengaluru, India I have been working in the same company for the last 5 years. My salary went from 3.6 LPA to 8 LPA over the years. I recently put papers, and, started giving interviews. I got an offer from TCS for 15 LPA(12.8 fixed). For more than a month, I've been giving interviews, asking for 18 LPA and many HRs are rejecting straight away, citing it is more than 100% hike from my current CTC. I kept trying and now I am selected for 5 companies - Iris Software, Capgemini, Quantzig Analytics, PwC, HCL, Infinite. Salary discussions are about to start and I'm confused. I'm not good at this. Can anyone suggest?
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Salary related reviews for CMS IT Services

2.8

Rated by 253 employees for salary & benefits

Associate Trainee in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Oct 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Salary issue Mon-sun working. Actual working mon-fri but if your client working on Saturday,Sunday then you have also work. Not paid for Saturday Sunday working. No holiday on festival. Only get holiday on independence day n gandhi jayanti. Hr didn't responsed on mail. Worst management. No appraisal. No bonus. No increment. All fake things mentioned in offer letter.

read more
  • Salary - Bad
    • +4 more

Service Delivery Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

No salary disbursement on time. They don't do F&F for employees. They harass them for years. When any employee pushes for F&F they put recovery on them. Hr never bothers to calls from ex-employees.

read more
  • Salary - Bad
    • +6 more

Information Technology Support Engineer in Benglore

Customer Success, Service & Operations Department

4.0
  •  posted on 27 Jun 2022
3.0
 for  Salary and Benefits

Likes

Nice place to get company level experience.

  • Skill development - Good
    • +5 more

Dislikes

Salary structure and Increment criteria. And other allowance like as per it Hardware engineer demand just like pen drive and other valuable devices from company side as per requirement.

read more

IT Technical Support Engineer in Surat

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jun 2022
1.0
 for  Salary and Benefits

Likes

Only they are support and guide when you are new joining.

Dislikes

Salary was not given in times.....still last month salary is not provided. 8 months passed after resignation but still last month salary is not credit.

read more
  • Salary - Bad
    • +6 more

Engineer- Customer Support in Gurgaon / Gurugram

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Aug 2021
1.0
 for  Salary and Benefits

Likes

I m working in this company it's very very baskwas company hr not reponse salary not received any time hold salary i suggest to all friends not join this company

read more

Dislikes

Not received increment 6 year after working this company

  • Salary - Bad
    • +6 more
see more salary related reviews

CMS IT Services interview questions by designations

Desktop Support Engineer (21)Service Desk Engineer (5)Associate Engineer Trainee (5)Service Delivery Manager (4)
View all 122 interview experiences
More about working at CMS IT Services

CMS IT Services Salary FAQs

How much does CMS IT Services pay per year?
The average CMS IT Services salary ranges from approximately ₹1 Lakh to ₹1.1 Lakh per year for a Trainee and ₹18 Lakhs to ₹25 Lakhs per year for a Senior Sales Manager. Salary estimates are based on 1.2k CMS IT Services salaries received from various employees of CMS IT Services. CMS IT Services employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in CMS IT Services?
The highest-paying job at CMS IT Services is a Senior Sales Manager with a salary of ₹18 Lakhs to ₹25 Lakhs per year. The top 10% of employees earn more than ₹6.58 lakhs per year. The top 1% earn more than a whopping ₹22 lakhs per year.
What is the minimum salary in CMS IT Services?
Minimum salary at CMS IT Services depends on the role you are applying for. For Service Desk Engineer the minimum salary is ₹1.1 Lakh to ₹5 Lakhs per year, and for Information Technology Support Engineer the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in CMS IT Services?
The average salary at CMS IT Services for freshers varies from ₹1 Lakh to ₹1.5 Lakh per year for Engineer Trainee and ₹1 Lakh to ₹3.5 Lakhs per year for Desktop Support Engineer.
What is the notice period at CMS IT Services in Customer Success, Service & Operations Department?
According to AmbitionBox, 43% of the CMS IT Services employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 415 responses on AmbitionBox in last 2 years.

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CMS IT Services Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at CMS IT Services is INRunlock blur . Salary estimates are based on 1.2k CMS IT Services latest salaries received from various employees of CMS IT Services.

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