Oracle Cerner Customer Service Representative salaries in India

Likes

It is very difficult to find teams with culture this good. Everyone is entirely supportive and professional. It's a huge plus. Makes everything bearable.

Dislikes

...you do, there may not be enough opportunities for growth. Need better appraisal. It's great to be treated well but the monetary compensation matters too.

Likes

Nothing

Dislikes

Work-Life balance is Terrible Salary & Benefits : no hike and no benefits No Promotions / Appraisal: No promotion/appraisal since 3years No Job Security, multiple layoffs Skill Development / Learning: none Work Satisfaction: None Company Culture is very Terrible

Likes

...r and the project you're working on. My team is good, so I'm giving five stars. Salary:- They hire at a good wage Job security:- I believe it is good because I did not hear about anyone getting fired from India. Skill development and learning:- Again, this depends on the team and the product you're working on. My experience is very good. I was exposed to the most widely used tech stacks. Work satisfaction:- It is good. The only thing is that the process to call a task done is more.

Dislikes

Benefits:- Only medical insurance. Promotions:-Happens rarely. They will find another associate than giving promotions. Appraisals:- Without giving proper reasons they can skip a year's appraisal. This year(2023), we had a dummy performance review (Review without appraisal). Company culture:- The company attracts good talent but does not know how to retain them. Most of the talented associates I have worked with are not present in the organization.

Likes

Lot of free time to learn things in the background. If you are interested in a job which comes with job safety, albeit comparatively lower pay, and demands very little of you and expects very little in terms of new skills, this is a perfect place to be in.

Dislikes

Poor pay, no appraisals for 2 years across company. Even when they LAST scheduled appraisals, the hike wasn't inspiring. Product not relevant in Indian market and Indian product team have no product background and product related work. Horrible division of responsibilities and work across teams working on a product. US and India teams working on same product are part of different companies (Oracle Health in US and Oracle Cerner in India) with their independent leadership hierarchies, resulting in extremely poor co-ordination wrt to product development.

Likes

Job Security, Insurance, Annual Team Events, Infrastructure, Knowledgebase

Dislikes

Office Politics, Severe Lack of updated technologies, Less increments, Salary not upto market rates, Lack of Learning opportunities