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Customer Success, Service & Operations

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Caretel Infotech Customer Success, Service & Operations Department Salaries in Kolkata

based on 3 latest salaries
Designation Avg Annual Salary Open Jobs
11 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Fresher · Kolkata (AmbitionBox Estimate)
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₹0.8 L/yr - ₹1.4 L/yr

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 14 Nov, 2024

Salary related reviews for Caretel Infotech

3.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Aug 2018

3.0
 for  Salary and Benefits

Likes

The Homely atmosphere and the friendly colleagues

Dislikes

Everything goes good but when it comes to salary hike lot of excuses comes to the scene and new people are handled with much care in respect to the old ones

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Oct 2023

4.0
 for  Salary and Benefits

Likes

Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier.

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Dislikes

Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .

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Customer Success, Service & Operations Department

1.0
  •  posted on 25 Jun 2019

1.0
 for  Salary and Benefits

Likes

This is fake company, they promiced to you like that I will provide you like this salary but they reduced ur salary, they reduced your salary through epf and providing less amount and after one year ever company increase the salary but this only one company who reduce the salary I hate the government rule and you also those want feedback.

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Dislikes

It's a fake company , world first company who reduce the salary after one year and include in epf, so I m going to resign this company.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 25 Dec 2022

1.0
 for  Salary and Benefits

Likes

...tead tried had to remove them asap, although there could have been some way out. Next they always keeps tries to keep peple with low salaries as they know new people will have high salary. Every single month in my 11 years career with them i had to follow up for salary as there are no fixed date. I would recommend nott join ad een if you join don't expect any improvement.

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Dislikes

Salary is the lowest No Appraisal/ Promotion (atleast at Branch office) No Learnings Management never thinks of employee satisfaction

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Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 03 Apr 2021

3.0
 for  Salary and Benefits

Likes

Good work environment. Teammates are supportive.

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

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Caretel Infotech Salary FAQs

How much does Caretel Infotech pay per year?
The average Caretel Infotech salary ranges from approximately ₹0.1 Lakh to ₹1.8 Lakh per year for a Tele Caller and ₹4.9 Lakhs to ₹5.3 Lakhs per year for a Senior Quality Analyst. Salary estimates are based on 3 Caretel Infotech salaries received from various employees of Caretel Infotech. Caretel Infotech employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Caretel Infotech?
The highest-paying job at Caretel Infotech is a Senior Quality Analyst with a salary of ₹4.9 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.37 lakhs per year. The top 1% earn more than a whopping ₹16.59 lakhs per year.
What is the minimum salary in Caretel Infotech?
Minimum salary at Caretel Infotech depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹1.8 Lakh per year, and for CSR the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year and so on.
What is the salary package for freshers in Caretel Infotech?
The average salary at Caretel Infotech for freshers varies from ₹0.1 Lakh to ₹1.8 Lakh per year for Tele Caller and ₹1 Lakh to ₹2.3 Lakhs per year for Customer Care Executive.
What is the notice period at Caretel Infotech in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 80% of the Caretel Infotech employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 20% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Caretel Infotech , Kolkata is INRunlock blur . Salary estimates are based on 3 Caretel Infotech latest salaries received from various employees of Caretel Infotech.

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