Capita Pune Customer Management Executive Salaries by 20+ Employees (Updated 2024)

0 - 4 years exp.

₹2 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Customer Management Executive Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Management Executive Salary 0 - 3 years exp. (9 salaries)	₹2 L/yr - ₹3 L/yr
Finance & Accounting Customer Management Executive Salary 1 - 4 years exp. (5 salaries)	₹2.7 L/yr - ₹4 L/yr
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Procurement & Supply Chain Customer Management Executive Salary 1 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹3.4 L/yr
Engineering - Software & QA Customer Management Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr
IT & Information Security Customer Management Executive Salary 0 - 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.9 L/yr

Last Updated: 2 Nov 2024

Customer Management Executive salary at Capita ranges between ₹2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 25 latest salaries received from various employees of Capita.

Experience wise Capita Customer Management Executive salaries in Pune

Last Updated: 2 Nov 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.4 L/yr
1 year (6 salaries)	₹2 L/yr - ₹2.7 L/yr
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2 years (6 salaries)	₹2.5 L/yr - ₹3.5 L/yr
3 years (9 salaries)	₹2 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹4 L/yr

Similar Designation salaries in Capita

Customer Service Executive Salary

(187 salaries)

₹1.4 L/yr - ₹7 L/yr

Customer Care Executive Salary

(55 salaries)

₹1.75 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

(35 salaries)

₹1.9 L/yr - ₹5.5 L/yr

Customer Service Associate Salary

(17 salaries)

₹1.9 L/yr - ₹4.5 L/yr

Operations Executive Salary

(9 salaries)

₹2.45 L/yr - ₹5.5 L/yr

Sales Executive Salary

(4 salaries)

₹2.1 L/yr - ₹6 L/yr

Top skills at Capita for Customer Management Executive

international process non voice Customer Satisfaction Customer Management customer care uk blended process Customer Relationship customer support email process chat Customer Handling international bpo Solving Queries Customer Service

Salary related reviews for Capita

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 09 Nov 2024

2.0

for Salary and Benefits

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Capita Customer Management Executive Salary FAQs

What is the salary of Customer Management Executive at Capita Pune?

Customer Management Executive salary at Capita in Pune ranges between ₹2.0 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 2% more than the average Customer Management Executive Salary in India. Salary estimates are based on 25 latest salaries received from various employees of Capita Pune.

How does the salary of a Customer Management Executive at Capita Pune compare with the average salary range for this job?

The average salary of a Customer Management Executive at Capita is 2% more than the average salary of a Customer Management Executive in Pune. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Management Executive at Capita?

international process, non voice, Customer Satisfaction, Customer Management and customer care are some of the popular skills required to work as a Customer Management Executive at Capita Pune.

What is the estimated take home salary of a Customer Management Executive at Capita in Pune?

The estimated take-home salary of a Customer Management Executive at Capita ranges between ₹19,573 per month to ₹21,243 per month in Pune. The take-home salary calculation is based on the average Capita Customer Management Executive salary in India which ranges between ₹2.0 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Management Executive at Capita in Pune?

According to AmbitionBox, 67% of the Capita Customer Management Executives in Pune reported a notice period of 2 Months, 33% reported a notice period of 1 Month.This is based on 6 responses on AmbitionBox in last 2 years.

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Capita Customer Management Executive Salaries in Pune

Capita Customer Management Executive salary in Pune ranges between ₹2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 25 Capita latest salaries received from various employees of Capita.