Capita Customer Management Executive salaries in Navi Mumbai
Top skills at Capita for Customer Management Executive
international process
non voice
Customer Satisfaction
Customer Management
customer care
uk
blended process
Customer Relationship
customer support
email process
chat
Customer Handling
international bpo
Solving Queries
Customer Service
Salary related reviews for Capita
Senior Associate in
Mumbai
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 09 Nov 2024
2.0
for Salary and Benefits
Likes
Nothing other than on time salary.
Dislikes
This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.
There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.
They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims
Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.