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Capita Customer Management Executive salaries in Navi Mumbai

Top skills at Capita for Customer Management Executive

international process non voice Customer Satisfaction Customer Management customer care uk blended process Customer Relationship customer support email process chat Customer Handling international bpo Solving Queries Customer Service

Salary related reviews for Capita

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 09 Nov 2024

2.0
 for  Salary and Benefits

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

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Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

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Full Time

 · 

Other Department

2.0
  •  posted on 10 Aug 2024

1.0
 for  Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

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Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2023

2.0
 for  Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

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Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

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