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3.7

based on 41.5k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Kolkata
Customer Success, Service & Operations

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Capgemini Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

based on 1.2k latest salaries
Designation Avg Annual Salary Open Jobs

Process Associate

0 - 6 years exp. · Kolkata (238 salaries)
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₹1.8 L/yr - ₹5.2 L/yr

Senior Associate

0 - 10 years exp. · Kolkata (161 salaries)
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₹2.4 L/yr - ₹6.5 L/yr

Process Leader

1 - 14 years exp. · Kolkata (110 salaries)
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₹3 L/yr - ₹10 L/yr

Team Lead

4 - 18 years exp. · Kolkata (74 salaries)
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₹4.3 L/yr - ₹11 L/yr

2 job openings
Starting your career? Discover Capgemini fresher salaries in India

Senior Analyst

0 - 6 years exp. · Kolkata (56 salaries)
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₹2.4 L/yr - ₹6.1 L/yr

Team Manager

8 - 19 years exp. · Kolkata (30 salaries)
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₹7.2 L/yr - ₹14 L/yr

Senior Process Associate

3 - 9 years exp. · Kolkata (29 salaries)
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₹2.5 L/yr - ₹4.9 L/yr

Software Associate

0 - 3 years exp. · Kolkata (28 salaries)
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₹2 L/yr - ₹4 L/yr

Operations Manager

11 - 18 years exp. · Kolkata (22 salaries)
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₹9.5 L/yr - ₹21.5 L/yr

1 job opening

Software Analyst

1 - 4 years exp. · Kolkata (20 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Customer Service Executive

0 - 6 years exp. · Kolkata (15 salaries)
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₹2.2 L/yr - ₹3.5 L/yr

Processing Executive

0 - 5 years exp. · Kolkata (12 salaries)
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₹2.8 L/yr - ₹4 L/yr

Team Lead Operations

5 - 16 years exp. · Kolkata (12 salaries)
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₹5 L/yr - ₹9.5 L/yr

Incident Manager

1 - 5 years exp. · Kolkata (10 salaries)
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₹3.5 L/yr - ₹7.7 L/yr

3 job openings

Process Associate A3

0 - 4 years exp. · Kolkata (10 salaries)
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₹2.4 L/yr - ₹4.1 L/yr

Process Lead and Subject Matter Expert

6 - 11 years exp. · Kolkata (9 salaries)
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₹4.5 L/yr - ₹6.1 L/yr

Business Process Leader

7 - 11 years exp. · Kolkata (8 salaries)
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₹4.3 L/yr - ₹9 L/yr

Customer Support Executive

1 - 6 years exp. · Kolkata (8 salaries)
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₹2.8 L/yr - ₹4.9 L/yr

Service Delivery Manager

14 - 19 years exp. · Kolkata (7 salaries)
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₹11.5 L/yr - ₹20.3 L/yr

7 job openings

Engagement Manager

15 - 21 years exp. · Kolkata (7 salaries)
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₹15 L/yr - ₹30 L/yr

6 job openings

Last Updated: 25 Feb, 2025

What people are saying about Capgemini

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years
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Salary related reviews for Capgemini

2.9

Rated by 200 employees for salary & benefits

Process Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 Jul 2023
4.0
 for  Salary and Benefits

Likes

Good working culture

  • Salary - Good
    • +2 more

Dislikes

... the career band. If you somehow accept lower band ,they will never change it. If the project is ramp down,they will try to relocate you to the costliest city with same salary with no wfh advantage.

read more
  • Job security - Poor
    • +2 more

Senior Delivery Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Mar 2023
4.0
 for  Salary and Benefits

Likes

Benefits wise they are trying hard though salary isn’t at the top level

read more
  • Salary - Good
    • +2 more

Dislikes

Though it may vary from projects to projects but not too professional approaches. Vision is completely limited to the leadership, huge manual dependency and 0 transparency.

read more
  • Promotions - Bad
    • +2 more

Senior Process Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Apr 2021
3.0
 for  Salary and Benefits

Likes

Average work environment. Team mates are supportive and management is average.Apprisals are fair but no work life balance. Huge work pressure. Company policies are good.

read more
  • Skill development - Good
    • +1 more

Dislikes

Salary and career growth is very slow. Too much work pressure. On Job training is not given.

read more
  • Work-life balance - Poor

Service Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Aug 2018
3.0
 for  Salary and Benefits

Likes

The environment is nice and I had a very good team to work with. The appraisals happen on time but there is still some disconnects with respect to hikes and bonuses.

read more
  • Skill development - Good
    • +4 more

Dislikes

Salary Hike is very poor and needs serious attention from Leadership. If you want just a good work-life balance, go for it or else look for other options for money.

read more
  • Promotions - Poor

Executive Assistant in Kolkata

Customer Success, Service & Operations Department

5.0
  •  posted on 26 Apr 2022
3.0
 for  Salary and Benefits

Likes

The management of CG is wonderful and there are innumerable growth opportunities. The management address employee's problem, and always comes up with a solution. Someone said and i quote and believe to the core..'Capgemini is a company to retire from. It accepts you like a part of family' ..

read more
  • Skill development - Excellent
    • +5 more

Dislikes

Incentive or bonus system should be there which is currently not

see more salary related reviews

Capgemini interview questions by designations

Analyst (457)Consultant (398)Software Engineer (315)Senior Consultant (282)
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Know more about Capgemini Kolkata

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Capgemini Salary FAQs

How much does Capgemini pay per year?
The average Capgemini salary ranges from approximately ₹0.4 Lakh to ₹2 Lakhs per year for a Store Keeper and ₹96 Lakhs to ₹98 Lakhs per year for a Store Manager. Salary estimates are based on 1.2k Capgemini salaries received from various employees of Capgemini. Capgemini employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Capgemini?
The highest-paying job at Capgemini is a Store Manager with a salary of ₹96 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹18 lakhs per year. The top 1% earn more than a whopping ₹32.01 lakhs per year.
What is the minimum salary in Capgemini?
Minimum salary at Capgemini depends on the role you are applying for. For Process Associate the minimum salary is ₹0.6 Lakh to ₹5.5 Lakhs per year, and for Analyst the minimum salary is ₹0.8 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in Capgemini?
The average salary at Capgemini for freshers varies from ₹1 Lakh to ₹2.3 Lakhs per year for HR Intern and ₹7.5 Lakhs to ₹23 Lakhs per year for Management Trainee.
What is the notice period at Capgemini in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 60% of the Capgemini employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 3 Months, 15% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 930 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Capgemini , Kolkata is INRunlock blur . Salary estimates are based on 1.2k Capgemini latest salaries received from various employees of Capgemini.

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