British Council Senior Customer Service Representative salaries in India

Likes

It's culture, endless support from countries (On-shore team), Salary on time

Dislikes

They hired few wrong person in Management, also couple of tenured employee in management are in Politics and that create complete toxic environment in Finance department. Pre-covid, this was the one of the best organisation to work

Likes

Nothing at all

Dislikes

...tators who has taken an oath of making your life a hell. no systematic approach. The leaders are all money suckers , always on an approach on how they will deduct your salary. You can not even share your situation as no body cares . They will lead you to depression and mental harrassment. This kind of people mismanagement organization should be shut immediately. Playing with people's career and mind . Never join this fraud organization.

Likes

The work life balance is really amazing. No unnecessary work pressure, no streching of shifts. The management is really co-operative.

Dislikes

The learning aspects and growth opportunities is less. The pay scale and compensation is not up to level

Likes

Apart from a good work-life balance, there is not much to appreciate about. Yes, they do give slightly higher salary than market (Warning: It's a trap!).

Dislikes

Biased approach in everything. If you have self respect, do not join here on a Contract basis be it a third-party or any other means. Also, you have to complete your work hours strictly. It doesn't makes any difference if you have completed your tasks early in a day or have kept them pending for another week. With such an environment, forget about adding new skills; very soon you might lose grip on your current expertise as well.

Likes

...are supportive and co-operative. The policies of company are good and flexible. They give good bonus every year.

Dislikes

Everything is good and excellent. Every year refresher training is given. But one thing which I dislike that is job security. There is no job security.