British Airways Customer Service Agent salaries in New Delhi

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Type of work

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There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.

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For beginners it's okay but for professionals it's just not helping in any aspect!!

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...le available space so if you have sn urgency then you tossed amongst floors. 10.This is first org that has got people promoted with reduced salary and more responsibility. Agents earn more than any shift supervisors here.

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nothing worst place to work if u dont have any option then only work.

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...u will be put on pip. after completion on first year only 3-5 percent appraisal. if u take any CL you will loose all the bonus. Only sales team make money rest is us less. Manager are worst only good for girls they are favoured more as the upper department controlled by women only. If you are working in US cs and exec team good luck u will be working 1:30 am shifts. you will not get two week off together when new roster comes out so personal life is gone. if you get worst manager which most of them are they will not approve your emergency leaves if you have health humble request dont join they dont care even if you have cancer.

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I loved the standard working hours and yes, the training period was good.

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The salary package and incentive aspect was really poor. On top of it we used to get peanuts for doing OT, like 52 bucks for 2.5 hours of OT... I hope the amount has been increased to 53 bucks now!!!!!

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Big name, corporate, travel industry knowledge.

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...om Business managers to managers to supervisors. Work life balance negligible. You don’t get salary as per the work load. BA don’t handle customers like they should. They don’t provide refunds even when cases are going on for months.