AmbitionBox
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Correspondence Department
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I loved the standard working hours and yes, the training period was good.
The salary package and incentive aspect was really poor. On top of it we used to get peanuts for doing OT, like 52 bucks for 2.5 hours of OT... I hope the amount has been increased to 53 bucks now!!!!!
The process is dynamic.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Voice / Blended Department
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Full Time
Operations Support Department
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worst company ever
work pressure and poor office politics
Full Time
Voice / Blended Department
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There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.
Full Time
Voice / Blended Department
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All good
Salary and company policies
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Bamba damba yo ma cho
Jamba bamba damba pampa lala
Work days: Monday to Friday (Flexible Timings)
Full Time
Voice / Blended Department
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Work culture Pay Incentives
Getting breaks is difficult
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Perks like staff travel benefits
No self improvement time - lots of platform given however not able to utilise it due to lack of time caused by multiple shifts
Full Time
Business Process Quality Department
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Nothing
There is politics and manipulation’s.
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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nothing worst place to work if u dont have any option then only work.
Nothing at all culture is bad if you not mert target you will be put on pip. after completion on first year only 3-5 percent appraisal. if u take any CL you will loose all the bonus. Only sales team make money rest is us less. Manager are worst only good for girls they are favoured more as the upper department controlled by women only. If you are working in US cs and exec team good luck u will be working 1:30 am shifts. you will not get two week off together when new roster comes out so personal life is gone. if you get worst manager which most of them are they will not approve your emergency leaves if you have health humble request dont join they dont care even if you have cancer....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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Teammates are Supportive and the management is transparent, company policies are good. Good work environment and culture
The job is quite interesting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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The first foremost thing I would like to say, Staff travel benefits with all partner, realise to all Friends and family with 90% off ticket to wherever you fly. Honestly, the word culture, everyone was amazing. They all are friendly nature. They are polite, kind and professional. Call BA is absolutely amazing, but the only thing which I think was not good about the parameters, you need to maintain to get incentive....Read More
Work pressure was initially not too much but later on it was too much to get incentives you need to maintain AHT,Quality,CSAT-DSAT,Hold,Break leakage, Attendance. this were the parameter you need to maintain to get ₹10,000 as an incentive and it is too much difficult to maintain.
Full Time
Operations, Maintenance & Support Department
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Perks of receiving the discount flights is the only benefit you may receive here
Management is unable to provide the environment in which the employees can feel empowered. Promotions are being done as favoritism thrives here. The promotions done are the people who lack most of the skills required. No work life balance, asks employees to provide services to the customer in a very harsh work environment with micromanagement being done by supervisors. Recommend you to please look for other alternative companies....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Salary gets credited on time. Provides both side cabs or transport allowance for self commute.
Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Absolutely nothing , they would charge you for the privilege to work if they could. If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7. They do not understand what sickness means , what family means , what personal life means.
I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.
Full Time
Operations Department
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The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating.
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks
The management has created stupid policies, very poor management. Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Full Time
Operations Department
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NA
Unrealistic expectations
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Full Time
Voice / Blended Department
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Working environment. Diversity and inclusivity.
Leave policy is bad. For sick leave you have to take approval 3 days prior with an appointment letter.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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