BigBasket Customer Support Officer Salaries by 4 Employees (Updated 2024)

3 - 4 years exp.

₹3.2 Lakhs - ₹3.3 Lakhs

Low Confidence

Salary of majority employees

13% more than the average Customer Support Officer Salary in Internet Companies for 3 - 4 years of experience

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Last Updated: 16 Jun 2023

Companies similar to BigBasket for Customer Support Officer

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Support Officer Salary 2 - 3 years exp. (4 salaries)	₹2.3 L/yr - ₹3 L/yr 11% less
Flipkart Customer Support Officer Salary 0 - 10 years exp. (5 salaries)	₹2.5 L/yr - ₹4.2 L/yr 2% more
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Reliance Retail Customer Support Officer Salary 2 - 7 years exp. (8 salaries)	₹2.5 L/yr - ₹3.5 L/yr 14% less
JustDial Customer Support Officer Salary 0 - 1 year exp. (3 salaries)	₹1.2 L/yr - ₹1.9 L/yr 59% less
Times Internet Customer Support Officer Salary 2 - 5 years exp. (3 salaries)	₹4 L/yr - ₹5.4 L/yr 39% more

Customer Support Officer salary at BigBasket ranges between ₹3.2 Lakhs to ₹3.3 Lakhs per year for employees with experience between 3 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Support Officer salaries

Last Updated: 16 Jun 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.3 L/yr
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4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.3 L/yr

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Team Lead in Bangalore / Bengaluru

Customer Support Department

4.0

• posted on 22 Sep 2021

1.0

for Salary and Benefits

Likes

...y will change the HR policies without prior intimation as per their requirement. Payscale is way too less.

Dislikes

Pay is less. No stable policies. They does not motivate to get the performance done.. Management is behind cost cutting

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BigBasket Customer Support Officer Salary FAQs

What is the salary of Customer Support Officer at BigBasket?

Customer Support Officer salary at BigBasket in India ranges between ₹3.2 Lakhs to ₹3.3 Lakhs for experience between 3 years to 4 years. According to our estimates it is 13% more than the average Customer Support Officer Salary in India. Salary estimates are based on 4 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Support Officer at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Support Officer at BigBasket is 13% more than the average salary of a Customer Support Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Customer Support Officer in India?

Times Internet Customer Support Officer Salary - ₹4.0 Lakhs to ₹5.4 Lakhs per year
Flipkart Customer Support Officer Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year

What is the salary of a Customer Support Officer in companies similar to BigBasket in India?

Amazon Customer Support Officer Salary - ₹2.3 Lakhs to ₹3.0 Lakhs per year
Reliance Retail Customer Support Officer Salary - ₹2.5 Lakhs to ₹3.5 Lakhs per year
JustDial Customer Support Officer Salary - ₹1.2 Lakhs to ₹1.9 Lakhs per year

What is the estimated take home salary of a Customer Support Officer at BigBasket in India?

The estimated take-home salary of a Customer Support Officer at BigBasket ranges between ₹23,306 per month to ₹24,769 per month in India. The take-home salary calculation is based on the average BigBasket Customer Support Officer salary in India which ranges between ₹3.2 Lakhs to ₹3.3 Lakhs per year for employees with experience between 3 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Officer at BigBasket?

According to AmbitionBox, 100% of the BigBasket Customer Support Officers reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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BigBasket Customer Support Officer Salaries

BigBasket Customer Support Officer salary in India ranges between ₹3.2 Lakhs to ₹3.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 BigBasket latest salaries received from various employees of BigBasket.