Barclays Global Service Centre Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Only we get good pay .if we do overtime and weekend working apart from that no proper increament no value for employees

Dislikes

No values for employees and we cannot interact with higher management people directly as they do not touch with Directly

Likes

Company Culture including Values, Risk Governance for internal and external customers Internal Technical Support to resolve IT issues asap, Regular Training Programs, Promotions to new learning courses & programs,

Dislikes

Routine movement within departments in short intervals. Salary hike and routine incentive structures Using old and experienced staff for training new joiners and but no credit in terms of salary hike or vertical movement in the organization.

Likes

...it. Process needs more improvement, they never listen from experience employees. Just salary is good. TM analyst is the bracket where employee with 6 years and 13 years work in same team. There is no logic in that. Multiple times informed Management still no issues. So before referral. Think twice to join Barclays AML TM area.

Dislikes

Everything is worst in AML department

Likes

Salary comes on time.

Dislikes

...implemented by Accenture and employees are removed from job. No process change. Salary cut in covid. Chennai team not working since one year in lockdown and still getting salary but mumbai peoples are made to do their work. Frequent threats by AVP to teammates to remove from job. No learning. Too much long hours. No work life balance. Software is very bad and no support from IT Team, they do not respond and work in part time from Lufthansa. Middle management are all ex JPMORGAN employees hence people from JP are hired in lot. Groupism exist beyond limits in all departments. Adult scam have also happened between sandhya shrivastava and nirmit lathiya.

Likes

Good working place .very Safety for girls free cab provide food facilities huge cafeteria and cultural activities fun Friday game over all very excellent . But I am really missing

Dislikes

They are given any benifit for temporary staf like permanent staff salary is very low no hike .