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Barclays Global Service Centre

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based on 813 Reviews

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Barclays Global Service Centre Mumbai

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Barclays Global Service Centre Mumbai Ratings

based on 22 reviews

Overall Rating

4.0/5

5

14

4

1

3

5

2

1

1

1

Category Ratings

3.8

Salary

3.8

Work-life balance

3.8

Skill development

3.4

Work satisfaction

3.3

Company culture

3.3

Job security

2.6

Promotions

Barclays Global Service Centre Mumbai Reviews

Senior Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Sep 2024

Likes

Only we get good pay .if we do overtime and weekend working apart from that no proper increament no value for employees

Dislikes

No values for employees and we cannot interact with higher management people directly as they do not touch with Directly

Company culture - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Associate Vice President in Mumbai

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jun 2024

Likes

Salary is decent

Dislikes

1. The organisation lacks a clear vision and the management struggles with making decisive and transparent decisions 2. The on boarding experience was extremely poor, characterised by the HR representative, unable to complete a sentence without grammatical errors 3. There is a hiring for redundant positions with significant mismatch of job description and actual role 4. This wing (BIIC) of Barclays operates against the global mindset and values 5. There is dictatorial culture, wherein the feedback is taken personally, leading to grudges being held 6. HR is very unhelpful in resolving Issues or providing support to the employees 7. Despite of global hybrid working norms, BIIC follows its own model. I was being asked to work from office on all days. Also, I never got a concrete reply on my hybrid working 8. The employee relation team is also very unresponsive to the employee concerns and favours the company 9. The full and final settlement took more than hundred days, Despite fulfilling all the necessary formalities in advance 10. Most important and Most disheartening thing is the lack of leadership responsiveness, wherein despite of communicating the above mentioned issues to the top management (Group chairman, group CEO, group HR head, etc), there was a lack of noticeable action, which was disappointing My personal is that Barclays is the worst place to work...Read More

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read all reviews

Barclays Global Service Centre Mumbai Salaries

based on 261 salaries

Designation	Avg Annual Salary	Open Jobs
Assistant Vice President 5 - 16 years exp. · Mumbai (41 salaries)	Unlock ₹15 L/yr - ₹38 L/yr
Starting your career? Discover Barclays Global Service Centre fresher salaries in India
Senior Analyst 2 - 14 years exp. · Mumbai (30 salaries)	Unlock ₹3.5 L/yr - ₹10.9 L/yr
Login to view exact salary
Starting your career? Discover Barclays Global Service Centre fresher salaries in India
Analyst 0 - 6 years exp. · Mumbai (24 salaries)	Unlock ₹4 L/yr - ₹16 L/yr
Starting your career? Discover Barclays Global Service Centre fresher salaries in India
Process Advisor 2 - 10 years exp. · Mumbai (24 salaries)	Unlock ₹3 L/yr - ₹7 L/yr
Starting your career? Discover Barclays Global Service Centre fresher salaries in India
Business Analyst 2 - 11 years exp. · Mumbai (17 salaries)	Unlock ₹7 L/yr - ₹30 L/yr
Starting your career? Discover Barclays Global Service Centre fresher salaries in India

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Barclays Global Service Centre Mumbai Employee Benefits

Office cab/shuttle

3 total responses

Free meal

3 total responses

International/On-site exposure

1 total response

Health insurance

3 total responses

+3 more benefits

Gender Based Ratings at Barclays Global Service Centre Mumbai

based on 20 verified reviews

Rated 5.0 for Work-life balance and 5.0 for Company culture

Rated 3.5 for Work-life balance and 3.5 for Salary

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