Bank of India Customer Service Officer salaries in India

Likes

Only the thing is that you get salary on time and there is a provision of reimbursement....

Dislikes

- Higher management does not know what marketing actually is on the field. The people, who are generalist and sitting at medium and top level management actually think that Marketing Officers are one who must not only grab the business but also generate it, which is not at all possible because conversion of leads into business depends on various factors and there are various stakeholders for this. Hence, conversion of leads into business cannot happen till the time everybody works as cooperative team member. - This is door to door sales job, various people opt this job by looking at false ratings of this profile on social media platforms managed by higher management. Also candidates who join this bank are optimistic at entry stage as they get selected after huge efforts through IBPS and get trapped after entering into this bank and at this profile. - General Banking Staff is jealous of Marketing Staff as they get additional petrol reimbursement due to their marketing efforts. - High level politics within bank. People who are in association of officers are like closed knit people of certain people in management and they only help those employees who can do flattery at extream level. - If you raise your voice on any legitimate issue, you would be targeted by management. - There are ghigh possibility of frequent transfers as transfer policy does not apply to Marketing Officers. - The standard operating procedure within the bank is not at all systematic. - Motivation or credit is not commensurate to efforts given by Marketing Officers, - There is absence of career path for Marketing Officers as they only can get promotions on Merit based channel and not on Seniority Based Channel. Once marketing officer reaches scale IV, he/she will have to opt for conversion to General Banking Stream. But there are very less opportunities for getting conversions. - Unlike specialist officers of other streams, Marketing Officers face huge hardships which include cold responses from customers as well as management. They seldomely are provided good place to even sit at various branches/offices of Bank Of India.