Axis Bank Kolkata Customer Service Manager Salaries by 7 Employees (Updated 2025)

7 - 13 years exp.

₹4 Lakhs - ₹10 Lakhs

Salary of majority employees

17% more than the average Customer Service Manager Salary in Banking Companies for 7 - 13 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Manager Salary 7 - 10 years exp. (4 salaries)	₹4 L/yr - ₹7.4 L/yr
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Customer Success, Service & Operations Customer Service Manager Salary 10 - 13 years exp. (AmbitionBox Estimate)	₹4.8 L/yr - ₹7 L/yr

Last Updated: 7 Sep 2024

Companies similar to Axis Bank for Customer Service Manager in Kolkata

Axis Bank Customer Service Manager Salary

7 - 13 years exp. (7 salaries)

₹4 L/yr - ₹10 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (20 salaries)	₹2.4 L/yr - ₹5.5 L/yr 21% less
IndusInd Bank Customer Service Manager Salary 4 - 10 years exp. (5 salaries)	₹2 L/yr - ₹5 L/yr 37% less
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IDFC FIRST Bank Customer Service Manager Salary 3 - 5 years exp. (3 salaries)	₹3.2 L/yr - ₹6.1 L/yr 14% less
AU Small Finance Bank Customer Service Manager Salary 5 - 8 years exp. (7 salaries)	₹4.7 L/yr - ₹6.1 L/yr 13% less
DCB Bank Customer Service Manager Salary 0 - 7 years exp. (10 salaries)	₹2.5 L/yr - ₹5.2 L/yr 34% less	9 job openings

Customer Service Manager salary at Axis Bank ranges between ₹4 Lakhs to ₹10 Lakhs per year for employees with experience between 7 years to 13 years. Salary estimates are based on 7 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Service Manager salaries in Kolkata

Last Updated: 7 Sep 2024

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹10.2 L/yr
8 years (AmbitionBox Estimate)	₹4 L/yr - ₹10.6 L/yr
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9 years (AmbitionBox Estimate)	₹4 L/yr - ₹10.9 L/yr
10 years (3 salaries)	₹4.8 L/yr - ₹10 L/yr
11 years (AmbitionBox Estimate)	₹5.8 L/yr - ₹7.4 L/yr
12 years (AmbitionBox Estimate)	₹6 L/yr - ₹7.6 L/yr
13 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹12.3 L/yr

View all

From

Customer Service Manager

₹

Lakhs/yr

5 - 13 years exp.

Senior Vice President

₹

Lakhs/yr

13 - 27 years exp.

Customer Service Manager 5 - 13 years exp.

Senior Manager 2 - 21 years exp.

165% hike

Assistant Vice President 6 - 23 years exp.

57% hike

From

2 more levels

Customer Service Manager

5 - 13 years exp.

Cluster Head

12 - 22 years exp.

Similar Designation salaries in Axis Bank

Customer Service Officer Salary

(53 salaries)

₹1.5 L/yr - ₹5.65 L/yr

Branch Manager Salary

(48 salaries)

₹6.2 L/yr - ₹19.65 L/yr

Customer Relationship Manager Salary

(9 salaries)

₹1.75 L/yr - ₹5.5 L/yr

Customer Service Associate Salary

(7 salaries)

₹1.65 L/yr - ₹3.75 L/yr

Customer Service Executive Salary

(7 salaries)

₹1.91 L/yr - ₹3 L/yr

Customer Support Executive Salary

(3 salaries)

₹1.8 L/yr - ₹2.45 L/yr

Salary related reviews for Axis Bank

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

see more salary related reviews

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Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Axis Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Axis Bank Kolkata?

Customer Service Manager salary at Axis Bank in Kolkata ranges between ₹4.0 Lakhs to ₹10.0 Lakhs for experience between 7 years to 13 years. According to our estimates it is 17% more than the average Customer Service Manager Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Axis Bank Kolkata.

How does the salary of a Customer Service Manager at Axis Bank Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Manager at Axis Bank is 17% more than the average salary of a Customer Service Manager in Kolkata. To know exact salary insights, login to view.

What is the salary of a Customer Service Manager in companies similar to Axis Bank in Kolkata?

AU Small Finance Bank Customer Service Manager Salary - ₹4.7 Lakhs to ₹6.1 Lakhs per year
IDFC FIRST Bank Customer Service Manager Salary - ₹3.2 Lakhs to ₹6.1 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹2.4 Lakhs to ₹5.5 Lakhs per year
DCB Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.2 Lakhs per year
IndusInd Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Axis Bank in Kolkata?

The estimated take-home salary of a Customer Service Manager at Axis Bank ranges between ₹46,098 per month to ₹47,191 per month in Kolkata. The take-home salary calculation is based on the average Axis Bank Customer Service Manager salary in India which ranges between ₹4.0 Lakhs to ₹10.0 Lakhs per year for employees with experience between 7 years to 13 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Axis Bank in Kolkata?

According to AmbitionBox, 40% of the Axis Bank Customer Service Managers in Kolkata reported a notice period of 3 Months, 40% reported a notice period of More than 3 months and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Service Manager Salaries in Kolkata

Axis Bank Customer Service Manager salary in Kolkata ranges between ₹4 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Axis Bank latest salaries received from various employees of Axis Bank.