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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service salaries in India (Updated 2025)

Annual salary range
1 - 8 years exp.
₹3.5 Lakhs - ₹6.4 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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49% more than the average Customer Service Salary in Banking Companies for 1 - 8 years of experience

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Salaries in different departments

Finance & Accounting
Customer Service Salary
1 - 3 years exp. (3 salaries)
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₹4.5 L/yr - ₹5.5 L/yr

Customer Success, Service & Operations
Customer Service Salary
8 years exp. (AmbitionBox Estimate)
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₹3.9 L/yr - ₹6.4 L/yr

Last Updated: 21 Mar 2025

Companies similar to Axis Bank for Customer Service

Company name Avg Annual Salary Open Jobs
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ICICI Bank Customer Service Salary

1 - 5 years exp. (10 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 34% less
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HDFC Bank Customer Service Salary

0 - 7 years exp. (9 salaries)

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₹2 L/yr - ₹3.5 L/yr

arrow icon 33% less
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NatWest Group Customer Service Salary

0 - 2 years exp. (6 salaries)

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₹3.3 L/yr - ₹4 L/yr

arrow icon 15% less
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State Bank of India Customer Service Salary

3 - 10 years exp. (5 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 24% less
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Kotak Mahindra Bank Customer Service Salary

2 - 5 years exp. (5 salaries)

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₹2.5 L/yr - ₹3.8 L/yr

arrow icon 35% less
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Barclays Customer Service Salary

2 - 6 years exp. (4 salaries)

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₹5.8 L/yr - ₹7.2 L/yr

arrow icon 40% more
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₹1.2 L/yr - ₹4 L/yr

arrow icon 30% less
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IndusInd Bank Customer Service Salary

1 - 3 years exp. (3 salaries)

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₹1.6 L/yr - ₹2.5 L/yr

arrow icon 50% less
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Yes Bank Customer Service Salary

2 - 3 years exp. (3 salaries)

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₹1 L/yr - ₹4 L/yr

arrow icon 43% less
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Standard Chartered Customer Service Salary

4 - 8 years exp. (3 salaries)

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₹3 L/yr - ₹9.5 L/yr

arrow icon 22% more
Customer Service salary at Axis Bank ranges between ₹3.5 Lakhs to ₹6.4 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service

1w ago
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3 years exp.
5mo ago
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2 years exp.
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1 year exp.

Experience wise Axis Bank Customer Service salaries

Last Updated: 21 Mar 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.3 L/yr
2 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr
3 years (AmbitionBox Estimate)

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₹3.7 L/yr - ₹4.8 L/yr
4 years (AmbitionBox Estimate)

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₹3.9 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)

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₹4.1 L/yr - ₹5.3 L/yr
View all

Similar Designation salaries in Axis Bank

Deputy Manager Salary
(10.5k salaries)
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₹2 L/yr - ₹9 L/yr
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₹1 L/yr - ₹5.1 L/yr
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₹12 L/yr - ₹42 L/yr
Sales Executive Salary
(804 salaries)
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₹1 L/yr - ₹5 L/yr
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₹0.9 L/yr - ₹5 L/yr
Business Analyst Salary
(585 salaries)
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₹4.5 L/yr - ₹18.2 L/yr
Product Manager Salary
(573 salaries)
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₹7 L/yr - ₹27.2 L/yr
Officer Salary
(479 salaries)
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₹1.5 L/yr - ₹4.28 L/yr
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₹2.8 L/yr - ₹12.5 L/yr
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₹0.5 L/yr - ₹4 L/yr

Top skills at Axis Bank for Customer Service

phone banking customer care Customer Service International Voice Process inbound voice process English SRM customer support bpo cse voice Inbound Calls Bpo Voice

Salary related reviews for Axis Bank

2.0

Rated by 3 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jan 2025

3.0
 for  Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

  • Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

Legal & Regulatory Department

2.0
  •  posted on 11 Dec 2024

1.0
 for  Salary and Benefits

Likes

The team is good and if you want to learn on your own

  • Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Nov 2024

5.0
 for  Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

read more
  • Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 02 Nov 2024

2.0
 for  Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

  • Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Oct 2024

1.0
 for  Salary and Benefits

Likes

...entally disturbed and getting panic attacks at work. Very in human work culture. They will tell you the salary is 40k in-hand and pay you 28k, when you go back to discuss they simply put up some reason ok deductions that was never informed on the first place.

read more

Dislikes

Do not work here unless you want to be dragged around like an animal . I not only speak for myself but everyone that I know there. Only working in such a toxic environment to make some money for bread. And how they treat you is by throwing bread crumbs on the floor. They are the best manipulaters. Even if you are on death bed, they would want you to report to work.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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What people are saying about Axis Bank

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Axis Bank Customer Service Salary FAQs

What is the salary of Customer Service at Axis Bank ?
The average salary of a Customer Service at Axis Bank in India typically ranges from ₹3.5 Lakhs to ₹6.4 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Customer Service at Axis Bank earn more than ₹6.4 Lakhs per year, and the top 1% earn over ₹6.4 Lakhs per year. Customer Service Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Axis Bank employees in India.
What is the estimated take home salary of a Customer Service at Axis Bank in India?
The estimated take-home salary of a Customer Service at Axis Bank in India typically ranges from ₹32,410 to ₹33,688 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹6.4 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service at Axis Bank ?
To be a Customer Service at Axis Bank in india, the key skills required include:

  • - phone banking
  • - customer care
  • - Customer Service
  • - International Voice Process
  • - inbound voice process

These skills are highly valued at Axis Bank and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Axis Bank for Customer Service in India?
Barclays ₹5.8 Lakhs to ₹7.2 Lakhs per year
Standard Chartered ₹3.0 Lakhs to ₹9.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.
What is the salary of a Customer Service in companies similar to Axis Bank in India?
The salary of a Customer Service at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group ₹3.3 Lakhs to ₹4.0 Lakhs per year
State Bank of India ₹2.0 Lakhs to ₹4.5 Lakhs per year
AU Small Finance Bank ₹1.2 Lakhs to ₹4.0 Lakhs per year
HDFC Bank ₹2.0 Lakhs to ₹3.5 Lakhs per year
ICICI Bank ₹1.8 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service at Axis Bank in India?
The salary growth for a Customer Service at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at Axis Bank:

Experience Average Salary Range
1 year ₹3.4 Lakhs to ₹4.3 Lakhs per year
2 years ₹3.5 Lakhs to ₹4.5 Lakhs per year
3 years ₹3.7 Lakhs to ₹4.8 Lakhs per year
4 years ₹3.9 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

Axis Bank Customer Service salary in India ranges between ₹3.5 Lakhs to ₹6.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Axis Bank latest salaries received from various employees of Axis Bank.