Axis Bank Customer Care Officer Salaries by 4 Employees (Updated 2025)

0 - 4 years exp.

₹1.1 Lakh - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

19% less than the average Customer Care Officer Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Officer Salary 0 - 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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Engineering - Software & QA Customer Care Officer Salary 4 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 16 Feb 2025

Companies similar to Axis Bank for Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Care Officer Salary 0 - 7 years exp. (28 salaries)	₹2 L/yr - ₹4 L/yr 28% more	1 job opening
ICICI Bank Customer Care Officer Salary 2 - 4 years exp. (5 salaries)	₹2.1 L/yr - ₹3.5 L/yr 44% more
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Dhani Loans and Services Customer Care Officer Salary 0 - 5 years exp. (182 salaries)	₹1.6 L/yr - ₹3.5 L/yr 39% more
Sammaan Capital Limited Customer Care Officer Salary 0 - 4 years exp. (124 salaries)	₹1.8 L/yr - ₹3.1 L/yr 28% more
Dhani Healthcare Customer Care Officer Salary 0 - 3 years exp. (122 salaries)	₹2.2 L/yr - ₹3 L/yr 29% more

Customer Care Officer salary at Axis Bank ranges between ₹1.1 Lakh to ₹2.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 4 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Care Officer salaries

Last Updated: 16 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹2 L/yr
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
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2 years (AmbitionBox Estimate)	₹0.8 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.3 L/yr

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₹4.5 L/yr - ₹12.78 L/yr

Customer Relationship Manager Salary

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₹1.35 L/yr - ₹6.6 L/yr

Top skills at Axis Bank for Customer Care Officer

Customer Care Customer Service

Salary related reviews for Axis Bank

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Axis Bank Customer Care Officer Salary FAQs

What is the salary of Customer Care Officer at Axis Bank?

Customer Care Officer salary at Axis Bank in India ranges between ₹1.1 Lakhs to ₹2.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 19% less than the average Customer Care Officer Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Axis Bank India.

How does the salary of a Customer Care Officer at Axis Bank India compare with the average salary range for this job?

The average salary of a Customer Care Officer at Axis Bank is 19% less than the average salary of a Customer Care Officer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Officer at Axis Bank?

Customer Care and Customer Service are some of the popular skills required to work as a Customer Care Officer at Axis Bank India.

Which similar companies are paying more than Axis Bank to a Customer Care Officer in India?

ICICI Bank Customer Care Officer Salary - ₹2.1 Lakhs to ₹3.5 Lakhs per year
Dhani Loans and Services Customer Care Officer Salary - ₹1.6 Lakhs to ₹3.5 Lakhs per year
Dhani Healthcare Customer Care Officer Salary - ₹2.2 Lakhs to ₹3.0 Lakhs per year
Sammaan Capital Limited Customer Care Officer Salary - ₹1.8 Lakhs to ₹3.1 Lakhs per year
HDFC Bank Customer Care Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Care Officer at Axis Bank in India?

The estimated take-home salary of a Customer Care Officer at Axis Bank ranges between ₹13,097 per month to ₹14,500 per month in India. The take-home salary calculation is based on the average Axis Bank Customer Care Officer salary in India which ranges between ₹1.1 Lakhs to ₹2.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Officer at Axis Bank?

According to AmbitionBox, 50% of the Axis Bank Customer Care Officers reported a notice period of 1 Month, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Care Officer Salaries

Axis Bank Customer Care Officer salary in India ranges between ₹1.1 Lakh to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Axis Bank latest salaries received from various employees of Axis Bank.