AT&T Genesys Support Engineer salaries in Hyderabad / Secunderabad

Likes

Good work culture and helpful colleagues Good pay and good annual salary raises with bonuses Great work-life balance Access to learning platforms to upskill yourself Work from home option

Dislikes

Slow learning curve. It takes longer to acquire skills that are in demand outside. Promotions can get delayed.

Likes

1. Benefits and perks 2. Compensation 3. Top leadership 4. Clear communication about vision, direction and strategy 5. Flat hierarchy

Dislikes

1. Promotions are difficult 2. Legacy tech stack, needs time to transform 3. Limited learning and development scope. 4. Office politics can be difficult to handle

Likes

Salary comes on time.

Dislikes

Diversity is overlooked... Just male female diversity is there in only some departments. Cultural diversity is totally miss managed. Employee engagement is poor. If your boss is Chinese, like Chinese items you (if Indian) won't last long in organisation. Promotions is the things is out of question. Some departments where the job openings are there prefer to hire family members and discourage the internal movement of staff..Zero job security.. zero sponsorship for futher skill development..bosses do not encourage skill development.

Likes

*Good culture *Good pay *Learn new technology *Good learning programs including soft skill *Good hike ( normally we can get from 10- 15 % ) *Employee friendly *work from home as of now , but they insist more on office work *leave policy is good ( 22 paid leaves + 12 casual leave ).

Dislikes

*Promotion is quite slow, depends on the profile you work on . *certain team have night shift ( which can be for a month ) *work life is seemingly okay ,

Likes

Salary Hike was always high compare to industry standard

Dislikes

No promotion policy for the people who getting Hight rating continuously. Promotion based on the Manager recommendations, it should be based on the system generated.