Apex Group Customer Service Associate salaries in India

Likes

Office Location Colleagues

Dislikes

Negligible Bonus and Increments No Appreciation for performances and still expect alot from you Many Managers hired are from outside of corporates so they run their team like a Kirana stores.. Management's only focus is on cost cuttings so there have been layoffs 6 months ago and there is no job security Many Managers in hyderabad and banglore lack basic english communication skills.. 4 Days WFO which makes no sense at all since your manager and team members will be working from some different locations altogether Micro Management by top level managers- they will even monitor your looo breaks... There are some people who keep an eye on everyone and inform their masters.. this is the only thing that they are goood at. Boot lic*ing

Likes

They pay above industry avg.

Dislikes

No work life balance, daily avg time is 11-12 hrs, sr management is worst, they dont support employee. Yes they do micro management. Even if u have leaves they ask you to not take it.

Likes

Just the joining hike

Dislikes

...e message never goes beyond certain levels. No proper training handover of work. "You do it by yourself as you are taking salary" approach. Huge knowledge gap even in managerial level. They know nothing and only know to pass on the work pressure. Don't fall in the trap and join this company, otherwise you will curse yourself for taking this worst decision to join..

Likes

Only like is get an offer from other companies and get retained for higher salary and again leave the organization after couple of months, employees using Apex to revise packages.

Dislikes

...cations are down outlook crashes very often they don't have permanent solutions. No proper retention policy if u have a offer they will easily revise your pay.

Likes

... to move up or stick around. 4. Promotions seem unfair and favor some people. 5. Pay doesn't go up much, if at all. 6. There's no consistent way things are done. 7. We're even cutting back on basic stuff like tissue paper. 8. Location is also so far from station.

Dislikes

Nothing to like about company