American Express Customer Care Associate Salaries by 5 Employees

0 - 6 years exp.

₹4.7 Lakhs - ₹7.5 Lakhs

Low Confidence

Salary of majority employees

156% more than the average Customer Care Associate Salary in Financial Services Companies for 0 - 6 years of experience

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Salaries in different departments

Teaching & Training Customer Care Associate Salary 0 - 2 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹7 L/yr
Customer Success, Service & Operations Customer Care Associate Salary 6 years exp. (AmbitionBox Estimate)	₹6.7 L/yr - ₹8.2 L/yr
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Food, Beverage & Hospitality Customer Care Associate Salary 4 years exp. (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.2 L/yr

Last Updated: 16 Mar 2023

Companies similar to American Express for Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
Karvy DigiKonnect Customer Care Associate Salary 0 - 2 years exp. (5 salaries)	₹1.4 L/yr - ₹2.7 L/yr 67% less
HSBC Group Customer Care Associate Salary 2 - 6 years exp. (4 salaries)	₹2 L/yr - ₹5.8 L/yr 30% less
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Shoppers Stop Customer Care Associate Salary 0 - 7 years exp. (284 salaries)	₹1 L/yr - ₹5 L/yr 64% less
Asian Paints Customer Care Associate Salary 0 - 6 years exp. (229 salaries)	₹1.6 L/yr - ₹5.1 L/yr 45% less
Teleperformance Customer Care Associate Salary 0 - 4 years exp. (143 salaries)	₹1.2 L/yr - ₹4.6 L/yr 59% less

Customer Care Associate salary at American Express ranges between ₹4.7 Lakhs to ₹7.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 5 latest salaries received from various employees of American Express.

Experience wise American Express Customer Care Associate salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4.7 L/yr - ₹8.8 L/yr
1 year (AmbitionBox Estimate)	₹5.3 L/yr - ₹9.6 L/yr
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2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹7 L/yr
3 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹7.2 L/yr
4 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹12 L/yr
5 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.2 L/yr
6 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹7.5 L/yr

View all

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Top skills at American Express for Customer Care Associate

International Voice Process Customer Satisfaction customer care International Sales customer support voice process upselling Outbound Calling international bpo Inbound Calls international call center Bpo Sales

Salary related reviews for American Express

5.0

Rated by 1 employees for salary & benefits

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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American Express Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at American Express ?

The average salary of a Customer Care Associate at American Express in India typically ranges from ₹4.7 Lakhs to ₹7.5 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Care Associate at American Express earn more than ₹7.5 Lakhs per year, and the top 1% earn over ₹7.5 Lakhs per year. Customer Care Associate Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 American Express employees in India.

What is the estimated take home salary of a Customer Care Associate at American Express in India?

The estimated take-home salary of a Customer Care Associate at American Express in India typically ranges from ₹47,417 to ₹48,540 per month. This is based on the average salary range of ₹4.7 Lakhs to ₹7.5 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Associate at American Express ?

To be a Customer Care Associate at American Express in india, the key skills required include:

- International Voice Process
- Customer Satisfaction
- customer care
- International Sales
- customer support

These skills are highly valued at American Express and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Care Associate in companies similar to American Express in India?

The salary of a Customer Care Associate at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HSBC Group	₹2.0 Lakhs to ₹5.8 Lakhs per year
Asian Paints	₹1.6 Lakhs to ₹5.1 Lakhs per year
Teleperformance	₹1.2 Lakhs to ₹4.6 Lakhs per year
Shoppers Stop	₹1.0 Lakhs to ₹5.0 Lakhs per year
Karvy DigiKonnect	₹1.4 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Associate at American Express in India?

The salary growth for a Customer Care Associate at American Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate can expect the following growth trajectory at American Express:

Experience	Average Salary Range
Fresher	₹4.7 Lakhs to ₹8.8 Lakhs per year
1 year	₹5.3 Lakhs to ₹9.6 Lakhs per year
2 years	₹2.3 Lakhs to ₹7.0 Lakhs per year
3 years	₹5.6 Lakhs to ₹7.2 Lakhs per year

and so on.

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American Express Customer Care Associate Salaries

American Express Customer Care Associate salary in India ranges between ₹4.7 Lakhs to ₹7.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 American Express latest salaries received from various employees of American Express.