American Express Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

Great place to start if you are a fresher , no other organisation offering a salary package what Amex does

Dislikes

No fixed shift timings it’s 24x7 and rotational , it can be challenging if you are new and not used to working rotational

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

Likes

Infrastructure is fabulous Salary and perks are good

Dislikes

Working culture is not that good people always doing butter to their superior to get promotion. Career growth is very slow people are waiting for opportunities from 4-5 years.

Likes

...aim they are employee centric but I guess it depends on the process you are in. Good in terms of pay and brand name.

Dislikes

Internal politics and managers with inflated egos have ruined the work life balance and employee centricity. Their tall claims fall flat when employees really need assistance. Travel and Lifestyle process sucks big time as so many parameters to pull down the performance of employees. Only boot lickers are appraised here