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American Express

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4.2

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Bangalore / Bengaluru
Customer Success, Service & Operations

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American Express Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 98 latest salaries
Designation Avg Annual Salary Open Jobs

Business Development Executive

0 - 3 years exp. · Bangalore / Bengaluru (5 salaries)
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₹3 L/yr - ₹4 L/yr

Lead Analyst

6 - 8 years exp. · Bangalore / Bengaluru (4 salaries)
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₹5.2 L/yr - ₹10 L/yr

2 job openings

Customer Care Executive

3 - 6 years exp. · Bangalore / Bengaluru (4 salaries)
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₹3.5 L/yr - ₹6.8 L/yr

1 job opening

Senior Travel Counsellor

7 - 15 years exp. · Bangalore / Bengaluru (4 salaries)
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₹5.5 L/yr - ₹6.6 L/yr

Starting your career? Discover American Express fresher salaries in India

Assistant Relationship Manager

3 - 7 years exp. · Bangalore / Bengaluru (3 salaries)
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₹4.5 L/yr - ₹6.4 L/yr

Customer Service Executive

3 - 8 years exp. · Bangalore / Bengaluru (3 salaries)
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₹5.5 L/yr - ₹6.5 L/yr

SME

7 - 9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.8 L/yr - ₹7.8 L/yr

MIS Executive

2 - 3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

AV Support Engineer

2 - 3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Service Delivery Manager

14 - 16 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹30 L/yr - ₹39.8 L/yr

1 job opening

Senior Specialist

8 - 9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.9 L/yr - ₹8.5 L/yr

Risk Analyst

1 - 2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹18.8 L/yr - ₹26.5 L/yr

Service Operations Manager

9 - 10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Customer Service Analyst

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5 L/yr - ₹6.2 L/yr

1 job opening

Operations Executive

6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.3 L/yr - ₹10 L/yr

Senior Dispute Analyst

4 - 6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.5 L/yr - ₹7.8 L/yr

Senior Application Support Engineer

6 - 7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹18.5 L/yr - ₹23.6 L/yr

Complaint Analyst

8 - 9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8 L/yr - ₹9.6 L/yr

Senior Sme Specialist

5 - 6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Wfm Associate

12 - 13 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Last Updated: 3 Feb, 2025

What people are saying about American Express

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vigorousmachine
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works at
Infosys Consulting
Help Me Decide
YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable
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Salary related reviews for American Express

4.1

Rated by 20 employees for salary & benefits

Customer Service in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 26 Jan 2023
4.0
 for  Salary and Benefits

Likes

Great place to start if you are a fresher , no other organisation offering a salary package what Amex does

read more
  • Salary - Good
    • +4 more

Dislikes

No fixed shift timings it’s 24x7 and rotational , it can be challenging if you are new and not used to working rotational

read more

Senior Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Dec 2024
5.0
 for  Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

read more
  • Salary - Excellent
    • +6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

read more

Senior Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Jun 2024
3.0
 for  Salary and Benefits

Likes

Infrastructure is fabulous Salary and perks are good

Dislikes

Working culture is not that good people always doing butter to their superior to get promotion. Career growth is very slow people are waiting for opportunities from 4-5 years.

read more
  • Job security - Bad
    • +2 more

Travel Counsellor in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 31 Mar 2024
4.0
 for  Salary and Benefits

Likes

...aim they are employee centric but I guess it depends on the process you are in. Good in terms of pay and brand name.

read more
  • Salary - Good
    • +1 more

Dislikes

Internal politics and managers with inflated egos have ruined the work life balance and employee centricity. Their tall claims fall flat when employees really need assistance. Travel and Lifestyle process sucks big time as so many parameters to pull down the performance of employees. Only boot lickers are appraised here

read more
  • Job security - Bad
    • +3 more

Senior Customer Care Professional in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Sep 2024
3.0
 for  Salary and Benefits

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

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Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

read more
  • Skill development - Bad
    • +5 more
see more salary related reviews

American Express interview questions by designations

Analyst (29)Business Analyst (15)Management Trainee (14)Software Engineer (12)
View all 341 interview experiences

Know more about American Express Bangalore / Bengaluru

More about working at American Express
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#4 Best Large Company - 2022

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#1 Best Large Financial Services Company - 2022

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#18 Best Large Company - 2021

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American Express Salary FAQs

How much does American Express pay per year?
The average American Express salary ranges from approximately ₹1.3 Lakh to ₹3.1 Lakhs per year for a Guest Relation Executive and ₹45 Lakhs to ₹1.2 Crore per year for a Vice President. Salary estimates are based on 98 American Express salaries received from various employees of American Express. American Express employees rate the overall salary and benefits package 4.1/5 stars.
What is the highest salary in American Express?
The highest-paying job at American Express is a Vice President with a salary of ₹45 Lakhs to ₹1.2 Crore per year. The top 10% of employees earn more than ₹31.93 lakhs per year. The top 1% earn more than a whopping ₹79.37 lakhs per year.
What is the minimum salary in American Express?
Minimum salary at American Express depends on the role you are applying for. For Business Development Executive the minimum salary is ₹2 Lakhs to ₹5.3 Lakhs per year, and for Lead Analyst the minimum salary is ₹4 Lakhs to ₹13 Lakhs per year and so on.
What is the salary package for freshers in American Express?
The average salary at American Express for freshers varies from ₹2 Lakhs to ₹4.2 Lakhs per year for Business Development Executive and ₹10 Lakhs to ₹25 Lakhs per year for Risk Analyst.
What is the notice period at American Express in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 66% of the American Express employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 1 Month, 19% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 82 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at American Express , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 98 American Express latest salaries received from various employees of American Express.

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