Amdocs Technical Support Team Leader salaries in India

Likes

Overall experience is good to work with AMDOCS.

Dislikes

Sometimes we fill compensation and benefits are not good for non IT people as compared to IT . I understand CORE IT people deserve more but this gap is huge .

Likes

0 bench policy.

Dislikes

PMP, The way site and offshore communications and handovers, with horizon concept growth is a blunder, salary hike is unsatisfactory, bonus is unsatisfactory, site opportunities are there but expectations to work increases to work 6 days and more than 11 hrs, some managers are devils.

Likes

Probably nothing.

Dislikes

...hnical outlook or limited technical outlook. Extremely bureaucratic environment. Compensation is pretty average unless you consider trips/relocation abroad. Work quality is poor and what makes this bad is that in Pune a lot of maintenance stuff is done for the legacy tools with almost no training. Sharing of knowledge on these legacy products is like sharing your property for most of the leads though some leads are very good.

Likes

Timely in and out. No extension of working hours.

Dislikes

...constant, additional responsibilities or efforts less appreciated or recognized. Salary hike is not appropriate with the level of work expected and provided in return.

Likes

Company was Good, also the salary as per industry standards.

Dislikes

Back office (BC) - GL and TL rude behaviour. Toxic environment. GL force to work 10 to 15 hrs. GL and TL not listening employee issue. They set work target for new employee or experience same. For new joinner GL want to train any process within 1 month and start working 2nd month with 100% efficiency and 3rd month you need to work like 4-5 experience with 150% or 200% efficiency. GL They not wait to improve target.