Amdocs Pune Customer Support Agent Salaries by 8 Employees (Updated 2024)

5 - 13 years exp.

₹4.4 Lakhs - ₹5.6 Lakhs

Salary of majority employees

38% more than the average Customer Support Agent Salary in Software Product Companies for 5 - 13 years of experience

Interested in this particular role?

Last Updated: 17 Dec 2023

Customer Support Agent salary at Amdocs ranges between ₹4.4 Lakhs to ₹5.6 Lakhs per year for employees with experience between 5 years to 13 years. Salary estimates are based on 8 latest salaries received from various employees of Amdocs.

Experience wise Amdocs Customer Support Agent salaries in Pune

Last Updated: 17 Dec 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.9 L/yr
6 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.9 L/yr
Login to view exact salary
7 years (AmbitionBox Estimate)	₹2 L/yr - ₹5 L/yr
8 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.6 L/yr
9 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
10 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.1 L/yr
11 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr
12 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹9.3 L/yr
13 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹9.3 L/yr

View all

Similar Designation salaries in Amdocs

Business Analyst Salary

(278 salaries)

₹8 L/yr - ₹26.93 L/yr

Team Lead Salary

(135 salaries)

₹10 L/yr - ₹30 L/yr

Project Manager Salary

(86 salaries)

₹11.22 L/yr - ₹44.36 L/yr

SME Salary

(67 salaries)

₹2.2 L/yr - ₹10.14 L/yr

Senior Subject Matter Expert Salary

(65 salaries)

₹4.25 L/yr - ₹15.22 L/yr

Project Officer Salary

(47 salaries)

₹3.5 L/yr - ₹9 L/yr

Technical Support Engineer Salary

(41 salaries)

₹2.5 L/yr - ₹10 L/yr

Program Manager Salary

(29 salaries)

₹28 L/yr - ₹60 L/yr

Service Delivery Manager Salary

(29 salaries)

₹14.1 L/yr - ₹37 L/yr

Salary related reviews for Amdocs

3.3

Rated by 2 employees for salary & benefits

Customer Support Agent in Pune

Customer Success, Service & Operations Department

5.0

• posted on 18 Aug 2021

3.0

for Salary and Benefits

Likes

Overall experience is good to work with AMDOCS.

Dislikes

Sometimes we fill compensation and benefits are not good for non IT people as compared to IT . I understand CORE IT people deserve more but this gap is huge .

Analyst in Pune

Engineering - Software & QA Department

3.0

• posted on 07 Dec 2018

3.0

for Salary and Benefits

Likes

0 bench policy.

Dislikes

PMP, The way site and offshore communications and handovers, with horizon concept growth is a blunder, salary hike is unsatisfactory, bonus is unsatisfactory, site opportunities are there but expectations to work increases to work 6 days and more than 11 hrs, some managers are devils.

SME in Pune

Engineering - Software & QA Department

2.0

• posted on 25 Jul 2018

3.0

for Salary and Benefits

Likes

Probably nothing.

Dislikes

...hnical outlook or limited technical outlook. Extremely bureaucratic environment. Compensation is pretty average unless you consider trips/relocation abroad. Work quality is poor and what makes this bad is that in Pune a lot of maintenance stuff is done for the legacy tools with almost no training. Sharing of knowledge on these legacy products is like sharing your property for most of the leads though some leads are very good.

Specialist Testing in Pune

Full Time

Engineering - Software & QA Department

4.0

• posted on 15 Nov 2024

3.0

for Salary and Benefits

Likes

The people are great and the company culture is awesome. You can have a good work-life balance.

Dislikes

...utomation, even if the role is for automation. Be prepared for this possibility. Salary increases depend on the manager, and internal politics may affect your experience. Ensure you are well-prepared and ready for potential challenges.

Advanced Software Developer in Pune

Full Time

Engineering - Software & QA Department

2.0

• posted on 15 Sep 2024

3.0

for Salary and Benefits

Likes

pathetic company only good at marketing good leave policy fixed ctc and annual bonus

Dislikes

No Job security. They put anyone in PMP or directly lay off them even ur on project and billable. Ur survival in the company depends on if they like you or not. Old folks who are there since years doesn't like you at all. Becoming Indian service company day by day and on decline path. Be ready to work on Old technologies. Only company where people get trophy for playing cricket but no appreciation for your project work. Long work hours and toxic culture in some projects

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

Got a question about Amdocs?

Ask anonymously on communities.

Amdocs Customer Support Agent Salary FAQs

What is the salary of Customer Support Agent at Amdocs Pune?

Customer Support Agent salary at Amdocs in Pune ranges between ₹4.4 Lakhs to ₹5.6 Lakhs for experience between 5 years to 13 years. According to our estimates it is 38% more than the average Customer Support Agent Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Amdocs Pune.

How does the salary of a Customer Support Agent at Amdocs Pune compare with the average salary range for this job?

The average salary of a Customer Support Agent at Amdocs is 38% more than the average salary of a Customer Support Agent in Pune. To know exact salary insights, login to view.

What is the estimated take home salary of a Customer Support Agent at Amdocs in Pune?

The estimated take-home salary of a Customer Support Agent at Amdocs ranges between ₹37,992 per month to ₹39,187 per month in Pune. The take-home salary calculation is based on the average Amdocs Customer Support Agent salary in India which ranges between ₹4.4 Lakhs to ₹5.6 Lakhs per year for employees with experience between 5 years to 13 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Agent at Amdocs in Pune?

According to AmbitionBox, 75% of the Amdocs Customer Support Agents in Pune reported a notice period of 1 Month, 25% reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
Amdocs Salaries >
Amdocs Customer Support Agent Salaries >
Amdocs Customer Support Agent Salaries in Pune

Amdocs Customer Support Agent salary in Pune ranges between ₹4.4 Lakhs to ₹5.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Amdocs latest salaries received from various employees of Amdocs.