Amazon Kolkata Customer Support Associate Salaries by 50+ Employees (Updated 2025)

0 - 5 years exp.

₹1.8 Lakh - ₹6 Lakhs

Avg. annual salary

Monthly In-hand Salary

14% more than the average Customer Support Associate Salary in Internet Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 0 - 5 years exp. (29 salaries)	₹2 L/yr - ₹3.9 L/yr
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Engineering - Software & QA Customer Support Associate Salary Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.6 L/yr

Last Updated: 19 Mar 2025

Companies similar to Amazon for Customer Support Associate in Kolkata

Amazon Customer Support Associate Salary

0 - 5 years exp. (50 salaries)

₹1.8 L/yr - ₹6 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Support Associate Salary 0 - 7 years exp. (311 salaries)	₹1 L/yr - ₹4.2 L/yr 17% less	3 job openings
Teleperformance Customer Support Associate Salary 0 - 5 years exp. (164 salaries)	₹1.1 L/yr - ₹4 L/yr 12% less	5 job openings
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Startek Customer Support Associate Salary 0 - 3 years exp. (49 salaries)	₹1.1 L/yr - ₹4 L/yr 20% less
Concentrix Corporation Customer Support Associate Salary 0 - 5 years exp. (43 salaries)	₹1.4 L/yr - ₹4 L/yr 16% less
Globiva Customer Support Associate Salary 0 - 4 years exp. (26 salaries)	₹1.6 L/yr - ₹3 L/yr 34% less

Customer Support Associate salary at Amazon ranges between ₹1.8 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 50 latest salaries received from various employees of Amazon.

Latest annual salaries shared by Amazon Customer Support Associate in Kolkata

3w ago

₹3.1 Lakhs

1 year exp.

3w ago

₹2.2 Lakhs

6 months exp.

1mo ago

₹2.7 Lakhs

1 year exp.

1mo ago

₹3.9 Lakhs

5 years exp.

1mo ago

₹2.4 Lakhs

1 year exp.

1mo ago

1 year exp.

2mo ago

2 years exp.

2mo ago

5 months exp.

2mo ago

3 years exp.

2mo ago

2 years exp.

Experience wise Amazon Customer Support Associate salaries in Kolkata

Last Updated: 19 Mar 2025

Experience	Avg Annual Salary
Fresher (11 salaries)	₹1.9 L/yr - ₹3.5 L/yr
1 year (23 salaries)	₹1.8 L/yr - ₹6 L/yr
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2 years (11 salaries)	₹2.4 L/yr - ₹4.4 L/yr
3 years (3 salaries)	₹2.6 L/yr - ₹3.3 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

View all

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₹4.5 L/yr - ₹12 L/yr

Top skills at Amazon for Customer Support Associate

customer support voice process Customer Service customer care Communication Skills bpo international bpo voice support call center Telecalling international call center inbound voice International Voice Process international voice

Salary related reviews for Amazon

3.4

Rated by 4 employees for salary & benefits

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Support Associate in New Delhi (working remotely)

Full Time

Data Science & Analytics Department

1.0

• posted on 28 Jan 2024

1.0

for Salary and Benefits

Likes

Worst place to work. You will not get any appraisal or promotion. Also 70-80% of your salary will be lesser than your expectation or promise. ZERO WORK LIFE BALANCE, YOU'LL NOT EVEN GET TIME FOR YOURSELF.

Dislikes

Dislike

Salary - Bad

+6 more

Customer Support Associate in Hyderabad / Secunderabad (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 01 Feb 2024

5.0

for Salary and Benefits

Likes

The work culture, support of manager, salary benefits everything is good with amazon.

Salary - Excellent

+5 more

Dislikes

The only thing I did not like is to make people who work well for company leave in the name of contract based job. Atleast they might consider the performance and give an opportunity to get permanent so that they can grow in career.

Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 14 Mar 2023

3.0

for Salary and Benefits

Likes

1. The pay here in Kolkata for the associates is not very good. 2. The amount of work each one of us do on a single day, doesn't justify the salary we get. 3. Promotions are nightmare. 4. Politics in the workplace exists. 5. But overall it is good to work with Amazon as it is completely work from home.

Skill development - Good

+4 more

Dislikes

Favouritism Biasness Not giving promotions easily.

Promotions - Poor

Customer Support Associate in Coimbatore

Customer Success, Service & Operations Department

3.0

• posted on 02 Feb 2023

3.0

for Salary and Benefits

Likes

If you are a fresher you can join here as a CSA employee Nothing much to like

Dislikes

... affect our employment Completely dissatisfied with the performance analysis During peak time managers will pressure us to do ot(we will get double pay) During peak the call flow will be like we don’t even get proper time to take a breath it will be heavy back to back calls and managers will assign some breaks for us we cannot take breaks as per the schedule

Skill development - Bad

+2 more

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Amazon Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Amazon in Kolkata?

The average salary of a Customer Support Associate at Amazon in Kolkata typically ranges from ₹1.8 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Associate in Kolkata at Amazon earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Support Associate Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ Amazon employees in India.

What is the estimated take home salary of a Customer Support Associate at Amazon in Kolkata?

The estimated take-home salary of a Customer Support Associate at Amazon in Kolkata typically ranges from ₹22,885 to ₹24,356 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Associate at Amazon in Kolkata?

To be a Customer Support Associate at Amazon in Kolkata, the key skills required include:

- customer support
- voice process
- Customer Service
- customer care
- Communication Skills

These skills are highly valued at Amazon and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Support Associate in companies similar to Amazon in Kolkata?

The salary of a Customer Support Associate at companies similar to Amazon in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance	₹1.1 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation	₹1.4 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra	₹1.0 Lakhs to ₹4.2 Lakhs per year
Startek	₹1.1 Lakhs to ₹4.0 Lakhs per year
Globiva	₹1.6 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at Amazon in Kolkata?

The salary growth for a Customer Support Associate at Amazon in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate in Kolkata can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
Fresher	₹1.9 Lakhs to ₹3.5 Lakhs per year
1 year	₹1.8 Lakhs to ₹6.0 Lakhs per year
2 years	₹2.4 Lakhs to ₹4.4 Lakhs per year
3 years	₹2.6 Lakhs to ₹3.3 Lakhs per year

and so on.

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Amazon Customer Support Associate Salaries in Kolkata

Amazon Customer Support Associate salary in Kolkata ranges between ₹1.8 Lakh to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 50 Amazon latest salaries received from various employees of Amazon.

Amazon Customer Support Associate salaries in Kolkata (Updated 2025)

Companies similar to Amazon for Customer Support Associate in Kolkata

Latest annual salaries shared by Amazon Customer Support Associate in Kolkata

Experience wise Amazon Customer Support Associate salaries in Kolkata

Similar Designation salaries in Amazon

Top skills at Amazon for Customer Support Associate

Salary related reviews for Amazon

Customer Support Associate in Coimbatore (working remotely)

Customer Support Associate in New Delhi (working remotely)

Customer Support Associate in Hyderabad / Secunderabad (working remotely)

Customer Support Associate (working remotely)

Customer Support Associate in Coimbatore

Amazon Customer Support Associate Salary FAQs

Tell us how to improve this page.