Amazon Customer Service Analyst Salaries by 4 Employees (Updated 2025)

1 - 2 years exp.

₹3 Lakhs - ₹4.3 Lakhs

Low Confidence

Salary of majority employees

45% less than the average Customer Service Analyst Salary in Internet Companies for 1 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Analyst Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.3 L/yr
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Data Science & Analytics Customer Service Analyst Salary 1 year exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 8 Feb 2025

Companies similar to Amazon for Customer Service Analyst

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Analyst Salary 2 - 9 years exp. (175 salaries)	₹2.6 L/yr - ₹10 L/yr 86% more	2 job openings
Automatic Data Processing (ADP) Customer Service Analyst Salary 4 - 12 years exp. (170 salaries)	₹4.8 L/yr - ₹10.1 L/yr 103% more
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American Express Customer Service Analyst Salary 1 - 8 years exp. (48 salaries)	₹3.9 L/yr - ₹8 L/yr 75% more	3 job openings
NatWest Group Customer Service Analyst Salary 0 - 7 years exp. (29 salaries)	₹3 L/yr - ₹7.3 L/yr 43% more
Dell Customer Service Analyst Salary 5 - 18 years exp. (13 salaries)	₹3.5 L/yr - ₹8 L/yr 64% more

Customer Service Analyst salary at Amazon ranges between ₹3 Lakhs to ₹4.3 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Analyst salaries

Last Updated: 8 Feb 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹3 L/yr - ₹4 L/yr
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2 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹4.3 L/yr

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Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about Amazon

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optimisticvegabond

4d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Amazon Customer Service Analyst Salary FAQs

What is the salary of Customer Service Analyst at Amazon ?

The average salary of a Customer Service Analyst at Amazon in India typically ranges from ₹3.0 Lakhs to ₹4.3 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Service Analyst at Amazon earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Analyst Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Amazon employees in India.

What is the estimated take home salary of a Customer Service Analyst at Amazon in India?

The estimated take-home salary of a Customer Service Analyst at Amazon in India typically ranges from ₹27,260 to ₹28,665 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Amazon for Customer Service Analyst in India?

Automatic Data Processing (ADP)	₹4.8 Lakhs to ₹10.1 Lakhs per year
Accenture	₹2.6 Lakhs to ₹10.0 Lakhs per year
American Express	₹3.9 Lakhs to ₹8.0 Lakhs per year
Dell	₹3.5 Lakhs to ₹8.0 Lakhs per year
NatWest Group	₹3.0 Lakhs to ₹7.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Amazon, depending on the role and experience level.

How the salary growth look like for a Customer Service Analyst at Amazon in India?

The salary growth for a Customer Service Analyst at Amazon depends on factors such as experience, performance, and promotions. On average, a Customer Service Analyst can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
1 year	₹3.0 Lakhs to ₹4.0 Lakhs per year
2 years	₹4.3 Lakhs to ₹4.3 Lakhs per year

and so on.

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Amazon Customer Service Analyst Salaries

Amazon Customer Service Analyst salary in India ranges between ₹3 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Amazon latest salaries received from various employees of Amazon.