American Express Customer Service Analyst Salaries by 40+ Employees (Updated 2025)

1 - 8 years exp.

₹3.9 Lakhs - ₹8 Lakhs

Salary of majority employees

At par with the average Customer Service Analyst Salary in Financial Services Companies for 1 - 8 years of experience

Interested in this particular role? 3 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Analyst Salary 1 - 8 years exp. (18 salaries)	₹4.5 L/yr - ₹8 L/yr
BFSI, Investments & Trading Customer Service Analyst Salary 1 - 6 years exp. (6 salaries)	₹3.9 L/yr - ₹6.2 L/yr
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Finance & Accounting Customer Service Analyst Salary 1 - 3 years exp. (3 salaries)	₹4.4 L/yr - ₹6.6 L/yr
Sales & Business Development Customer Service Analyst Salary 4 - 5 years exp. (3 salaries)	₹5 L/yr - ₹7.9 L/yr
Data Science & Analytics Customer Service Analyst Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.7 L/yr

View all

Last Updated: 20 Mar 2025

Companies similar to American Express for Customer Service Analyst

Company name	Avg Annual Salary	Open Jobs
Citicorp Customer Service Analyst Salary 9 - 16 years exp. (6 salaries)	₹9.2 L/yr - ₹18.5 L/yr 87% more
HSBC Group Customer Service Analyst Salary 4 - 7 years exp. (3 salaries)	₹2.7 L/yr - ₹5 L/yr 44% less
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Accenture Customer Service Analyst Salary 2 - 9 years exp. (175 salaries)	₹2.6 L/yr - ₹10 L/yr 6% more	2 job openings
Automatic Data Processing (ADP) Customer Service Analyst Salary 4 - 12 years exp. (170 salaries)	₹4.8 L/yr - ₹10.1 L/yr 16% more
NatWest Group Customer Service Analyst Salary 0 - 7 years exp. (29 salaries)	₹3 L/yr - ₹7.3 L/yr 18% less

Customer Service Analyst salary at American Express ranges between ₹3.9 Lakhs to ₹8 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 48 latest salaries received from various employees of American Express.

Experience wise American Express Customer Service Analyst salaries

Last Updated: 20 Mar 2025

Experience	Avg Annual Salary
1 year (8 salaries)	₹3.9 L/yr - ₹7.3 L/yr
2 years (9 salaries)	₹3.9 L/yr - ₹11.3 L/yr
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3 years (5 salaries)	₹4.8 L/yr - ₹8 L/yr
4 years (7 salaries)	₹5 L/yr - ₹7.9 L/yr
5 years (7 salaries)	₹5 L/yr - ₹7.9 L/yr
6 years (5 salaries)	₹4.6 L/yr - ₹12 L/yr
7 years (5 salaries)	₹4.5 L/yr - ₹7 L/yr
8 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹8 L/yr

View all

Similar Designation salaries in American Express

Customer Service Associate Salary

(52 salaries)

₹3 L/yr - ₹9 L/yr

Customer Service Executive Salary

(91 salaries)

₹4 L/yr - ₹9.5 L/yr

Customer Success Manager Salary

(4 salaries)

₹7 L/yr - ₹12 L/yr

Senior Analyst Salary

(597 salaries)

₹6 L/yr - ₹24.93 L/yr

Quality Analyst Salary

(62 salaries)

₹2 L/yr - ₹11.65 L/yr

Customer Care Executive Salary

(63 salaries)

₹3.05 L/yr - ₹8 L/yr

Customer Support Executive Salary

(18 salaries)

₹4.2 L/yr - ₹8.5 L/yr

Customer Relationship Manager Salary

(9 salaries)

₹5 L/yr - ₹11 L/yr

Service Engineer Salary

(3 salaries)

₹2.2 L/yr - ₹8.5 L/yr

Analyst Salary

(553 salaries)

₹12.3 L/yr - ₹27 L/yr

Top skills at American Express for Customer Service Analyst

Customer Experience Customer Service Service Quality Career Development MS Office Career Development Analytical Finance Customer Satisfaction Procurement Sales Operations Finance Analytical skills Compliance Flex

Salary related reviews for American Express

5.0

Rated by 4 employees for salary & benefits

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

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a software engineer

19h (edited)

Looking for Support in Getting Referral and My Resume Shortlisted

Hello everyone, For the past two months, I’ve been actively applying for SDE and Data Engineer roles at companies like Goldman Sachs, JPMorgan, American Express, MasterCard, Morgan Stanley, BNY Mellon, CITCO, and several others. Despite regularly updating my resume, practicing on LeetCode, and staying consistent with my efforts, I haven’t received any callbacks from recruiters. If any of you could assist me with a referral to the companies mentioned above, it would be incredibly helpful. I am confident in my ability to excel in the interview process, but I would greatly appreciate your support in getting my resume shortlisted. I am open to all roles involving technology, particularly those related to Python, Java, and their respective frameworks.

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American Express Customer Service Analyst Salary FAQs

What is the salary of Customer Service Analyst at American Express ?

The average salary of a Customer Service Analyst at American Express in India typically ranges from ₹3.9 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Customer Service Analyst at American Express earn more than ₹7.9 Lakhs per year, and the top 1% earn over ₹8.0 Lakhs per year. Customer Service Analyst Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ American Express employees in India.

What is the estimated take home salary of a Customer Service Analyst at American Express in India?

The estimated take-home salary of a Customer Service Analyst at American Express in India typically ranges from ₹49,606 to ₹50,777 per month. This is based on the average salary range of ₹3.9 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Analyst at American Express ?

To be a Customer Service Analyst at American Express in india, the key skills required include:

- Customer Experience
- Customer Service
- Service Quality
- Career Development
- MS Office

These skills are highly valued at American Express and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than American Express for Customer Service Analyst in India?

Citicorp	₹9.2 Lakhs to ₹18.5 Lakhs per year
Automatic Data Processing (ADP)	₹4.8 Lakhs to ₹10.1 Lakhs per year
Accenture	₹2.6 Lakhs to ₹10.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by American Express, depending on the role and experience level.

What is the salary of a Customer Service Analyst in companies similar to American Express in India?

The salary of a Customer Service Analyst at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group	₹3.0 Lakhs to ₹7.3 Lakhs per year
HSBC Group	₹2.7 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Analyst at American Express in India?

The salary growth for a Customer Service Analyst at American Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Analyst can expect the following growth trajectory at American Express:

Experience	Average Salary Range
1 year	₹3.9 Lakhs to ₹7.3 Lakhs per year
2 years	₹3.9 Lakhs to ₹11.3 Lakhs per year
3 years	₹4.8 Lakhs to ₹8.0 Lakhs per year
4 years	₹5.0 Lakhs to ₹7.9 Lakhs per year

and so on.

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American Express Customer Service Analyst Salaries

American Express Customer Service Analyst salary in India ranges between ₹3.9 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 48 American Express latest salaries received from various employees of American Express.

American Express Customer Service Analyst salaries in India (Updated 2025)

Companies similar to American Express for Customer Service Analyst

Latest annual salaries shared by American Express Customer Service Analyst

Experience wise American Express Customer Service Analyst salaries

Similar Designation salaries in American Express

Top skills at American Express for Customer Service Analyst

Salary related reviews for American Express

Senior Analyst in Gurgaon / Gurugram

Deputy Manager in Mumbai

Analyst in Gurgaon / Gurugram

Customer Service Associate in Gurgaon / Gurugram

Team Lead in Gurgaon / Gurugram

American Express Customer Service Analyst Salary FAQs

Tell us how to improve this page.

American Express Customer Service Analyst Salaries by Location