AM Infoweb Customer Success, Service & Operations Department Salaries in Pune

Likes

Office premises is good including cleanliness, there are some learning and development sessions for employees which they do on monthly basis, that is somewhat helpful. Other than that fixed sat-sunday off is the thing I like the most.

Dislikes

...ws on which criteria they've promoted! It'll take a dig on your health for sure. Secondly, there are few deductions that are unexplainable and silly, half of my salary is deducted due to this if you're relocating and think that you'll be able to manage your expenses, forget about it! They issue warning letters like wedding invitations, no matter if you're sick, you had an family emergency, health concern they'll ask for proofs every single time and the hr's are hired to issue warnings only! Even they'll make you work if you're feeling dead sick, medical rooms are just for the namesake, let you rest for 20 minutes then make you work. No sick leaves no exceptions, strict hygeine that included warnings on break exceeds, unplanned leaves and late logins. You've to ask for leave prior one month for getting sick next month that's when it will go as 'approved leave'. In case of any family emergency, they'll ask for selfie with the dead body and also to do video call on funeral. Micro management at its peak! Cafeteria serves worst quality food and also it's overpriced. Transport facility is very poor, with a deduction of 25,00 from your in hand salary. Work culture is toxic specially in Ontellus process. Of course promotions are fast but only if you work like a bot and do slavery of the management. Quality team is not there to ensure quality, but to give you silly and minute errors so that the incentives you work hard for vanish in no time. Overall never go to CC process in Ontellus it's worst than you can ever imagine!!!!

Dislikes

Salary deduction for late login and No sick leave policy only provide 1.5 days paid leave every month nothing elese no room for sickness family emergency it will go as unpaid leave if you don’t have the leave balance

Likes

A M offers a good salary than compared in market.

Dislikes

The company culture is not at all good. No job security. Toxic work environment. We have to be in office at any cost even if we are ill or in any situation. Manager does not support and a hell lot of things.

Likes

Nothing

Dislikes

Poor management, no paraller balance between management and people, zero vision, low salary very high work, incentive parameters are very poor, no understanding between quality team and agent, every Last week of the month there is gage for incentives, overall very poor

Likes

Fixed shifts and time to time salary

Dislikes

No work culture, not an employee centric organization, unrealistic expectations from the employee. Instead of focusing on betterment of business, the company and the clients focus on the errors of the employees.