Accenture Customer Success, Service & Operations Department Salaries in Kolkata

Likes

If you want to just increase salary come here, in case you get in a good team your growth in learning and view towards company will be awesome.

Dislikes

PIP, Probation increase happens lots, no proper management is there, no value for individual rather favourite members get all benefits and rewards, promotion too. Men and women partiality is there where men's job r insecure, risk of getting pip is high especially for new joiners getting kicked out after exact 1yr, which happened to me. Seniors and manager are either incompetent to their job post or having too much ego to help u. Only good at pretending that one dont work n giving then escalations. If you write mail tk Julie Sweet and top peoples then you may survive only for once, after that they will terminate you. Work hours are in words 9 hours, in real its 11-12 or more hours, no proper shift timing, no support, only taking benifit of individual by taking advantage of them. The management will never listen nor help you. So join at your own risk.

Likes

Some leads and people are supportive, work culture is good until you are performing well and not going to office daily.

Dislikes

... are going to office daily get ready for the corporate politics, toxic managers. They hire alot for operations role but don't provide any night shift allowances, salary is very less, almost no growth, no extra benifits. You will feel demotivated and feel stuck if you are loyal employee to a company.

Likes

Nothing at all. Wait only the washrooms!

Dislikes

...ngs you all are getting hired for and then if everything is fine then only join. Don’t also fall in the trap of high salary and perks promised by them. Be cautious and careful before getting hired. Thanks to the audience who reads such feedbacks from ambitionbix.com

Likes

Job Security

Dislikes

...especially when working on client projects that follow a strict methodology. 11. **No Salary Increment for Several Years**: Some employees have reported not receiving a salary increase for an extended period (e.g., 3 years or more). This can lead to dissatisfaction, especially when job performance and company growth do not seem to be reflected in compensation adjustments. 12. **Extended Working Hours**: Although the standard working hours are supposed to be 9 hours, some employees report being required to work 9.5 hours, leading to frustration and a sense that the company is demanding more time without appropriate compensation or recognition for the additional hours. NEVER WORK WITH THIS COMPANY. WORST COMPANY EVER SEEN.

Likes

I have been working in Accenture (non IT) for almost 4 years. Its a good place when you get good colleagues and not more.Some managers are helpful,you can enjoy when the project goes smoothly.They provide 2 ways cabs for everyone. It's good to the people who got into Accenture with experience.

Dislikes

1. You gonna work alot but can't earn when you joined as a fresher , base pay is too low around 11k take home and basic hike will be 5 - 10% sometime 0% 2. If you are in pilot process you will die as the lead will pressure you. 3. They gonna give shift like anything, rotational, early morning, night and *no shift allowance at all* 4. No allowance for food some deal have ₹45 daily allowance but most don't have. 5. They will ask you to do OT on weekends 😑