72 Networks Customer Service Manager salaries in India

Likes

There is a huge creteria company policies are good, appraisal are not good and they give good salary

Dislikes

There is a lot of communication gyape and management doesn't address our issues, salary is decent but career growth is slow.in the training is not given to new joinees.

Likes

There is nothing like about 72 networks

Dislikes

Compensation in decent but growth is slow .the work pressure is very high ,there is no on job training for freshers,hence senior folks like me have to guid3 them step by step ,which is a pain sometimes they are so selfish they never thing think about employess even there policies are temporary there policies are changed every month

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.