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ZoomInfo

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3.7

based on 56 Reviews

Filter reviews by

ZoomInfo Customer Success Manager Reviews

Updated 11 Jul, 2024

Overall Rating

2.5/5

based on 6 reviews

Rating distribution

0 (0%)

2 (33.3%)

1 (16.7%)

0 (0%)

3 (50.0%)

Category Ratings

3.7

Work-life balance

2.6

Salary

2.1

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.9

Company culture

What employees say about ZoomInfo?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

2 reviews

2.2

Rated by Men

4 reviews

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6 reviews found

Sort by: Popular

Customer Success Manager in Chennai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jul 2024

Likes

Work culture, good work life balance

Salary - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Location

Customer Success Manager in Chennai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2023

Likes

The learning part and the work satisfaction is awesome. If you are lucky then the salary part would also be good.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

leadership is worst I have seen so far. Almost everyone in my department have more than 3 - 4 formal complaints but there is no one to listen. Some leaders even harass people also in Success department and people know the name yet noone reacts. Appraisal is a joke. Promotion is a even bigger joke. Valuable work is distributed by who knows what factors but it is base less.

Promotions - Bad
Company culture - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Chennai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2023

Likes

Salary

Salary - Good

Dislikes

Leadership team is very poor No employee engagement Micro Management Leaves will not be given No WFH Very Poor Infrastructure

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Chennai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 25 Aug 2023

Likes

Nothing as such I have experienced

Dislikes

HR Politics People with less experience and service based companies has more salary like 28lac per annum and people with 5 years exp in Saas has 10 lac per annum. Shameless HR team full of false promises, Kindly hire best HR team including HR director

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Success Manager in Chennai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2023

Likes

Nothing as such

Dislikes

Lot of dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Chennai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2024

Likes

Work life balance

Work-life balance - Excellent

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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ZoomInfo Customer Success Manager Reviews by Locations

ZoomInfo Customer Success Manager Chennai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 ZoomInfo reviews submitted by ZoomInfo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ZoomInfo is the right company for you.