Zolo Customer Support Associate Reviews

Likes

People with metathsiophobia can definitely join cause you will be in so much of comfort, being in the same position doing the same work for years. Perks None you can say

Dislikes

No work life balance, inside sales team is forced to extend their shift without any reasons, as the team is allowed to take 2 days earned leaves but have to beg to the managers to utilise those leaves, you are questioned everytime if you extend your shift even for a single minute, Micromanagement in inside sales team is on peak, people join the team and leave within 1-2 months because of the work culture, managers will assign you with any random shift as per their wish without even asking the staff even they are comfortable with it or not, total break duration is of 1.15 hrs where they want the staff to fresh n up, have lunch, have break. Literally the floor sounds and looks like a BPO, dont think its a sales domain its a BPO, you will be given a pitch if you dont follow that you will be questioned, being in a sales domain you dont get that liberty that you are looking for, staffs and treated as school students whereas the management acts like teachers, Zero Work Life Balance, within the span of 1year more than 35-40 people left from the inside sales team because of the manager and the work culture, no idea what the manager is up honestly would advise the manager to give a little liberty and peace of mind to the team....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company well

Dislikes

Nepali manager Actually company very well but there some madrchod manager very rude name respectively Amar khatri Umesh pant All Nepali madrchod

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I am interested in working with zolo

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on Time

Dislikes

Nothing such

Work Details

Work timings: Strict Timings

Likes

well experinced

Dislikes

lil stress and work pressure

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Lot of things to learn

Dislikes

We wont get promotion

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

Likes

Great learning opportunity

Dislikes

Work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company i have ever worked phull for politics between manager and .

Dislikes

Manager Team members Work timings

Work Details

Work policy: No

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Salary credited on time

Dislikes

Work environment, no week off in month last and month end , No holiday in month start and month end, We are not going outside after shift, We don't have Our personal time, Managers are disclosed your personal thing in the meeting. And overall are experienced are bad

Likes

Nothing was good about it.

Dislikes

Poor management. Poor HR Support. Worst for Female employees with their chauvinistic male dominated work environment. There’s a clear lack of respect and support for women. My experience here at Zolostays was highly disappointing and mentally exhausting. The Role I was offered during the hiring process was completely different g’from the role u was assigned, which had no relevance to my background or my career aspirations. The organisation is severely understaffed, and as a result employees are overburdened with unrealistic workloads. I was forced to work for **12-13 hours a day without any additional benefits** It was a stressful and toxic work environment. Overall, I would strongly discourage anyone, especially female professionals for considering this company or anyone looking for a healthy and professional workplace....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just the fact that accomodation was free. Apart from that nothing was good about this company.

Dislikes

They will offer you a certain Job role and will make you work for a complete different job role which won’t even match your CV or your background

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

1. Good as long as you have a good BOSS and of the projects are flowing continuously 2. Young and energetic youth to work with.. 3. Learning

Dislikes

1. No job security 2. Controlled by the SIKKRI family ..offcourse it's their family business... 3. Your position is highly unstable 4. Projects may not be executed always .. may be everytime ..thus your efforts have no value of you are part of ideation and planning 5.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

In ZOLO you have nothing to like

Dislikes

And moreover you will see someone like city head who will only care for money invoice business etc , even he know everything that is happening he will not care , the worst useless city head fellow ever can be seen here in Coimbatore, Just avoid zolo. My experience my advice . I tuk matters upto top level they will ignore you, just bcoz money and business matters most . Not the hard working idiots like us....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The things or the people I liked working with have either left the organization or been moved to different organization.

Dislikes

The manager in the inside sales team is a cold hearted person ever seen cancelling employees approved leave on purpose even the manager have been informed 2 months prior even after booking the flight tickets, no growth at all, making the work life difficult to sustain for a long period, If you want to know how to do micromanagement,take a course from the AD or the inside sales team manager. People are getting questioned because of eating in the floor, lead generation team will provide all the useless leads and expect to meet the targets. The management will introduce new policies to get money from the customers, people getting managerial positions without having much experience and skills. Work in the inside sales team will either make you a IVR or parrot. No leaves will be approved even the employee is not well. And the manager will mention that they have accommodated all the requests. Many people left after the manager or the AD of sales have joined....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company will hire on basis of skills but fails to continue with that

Dislikes

Office politics. If you are close to the ones in the higher management then only the chances are there for your growth, if you and other person are working together and you are the hardworking person in that there in no point coz the other person is so close to the management that people will recognise them.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes