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Premium Employer

Zepto

Compare

3.5

based on 1.4k Reviews

Filter reviews by

Zepto Customer Service Associate Mumbai Reviews

Updated 14 Jan, 2025

Overall Rating

1.0/5

based on 2 reviews

Rating distribution

0 (0%)

2 (100.0%)

Category Ratings

1.6

Company culture

1.6

Salary

1.0

Job security

1.0

Work-life balance

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

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2 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 14 Jan 2025

Likes

The only likeable thing about this job was work from home availibility

Dislikes

Everything about this company, nothing is organised, it's all a damn circus, no wonder zepto will be at loss if people such as commodum groceries handle it. Further a complaint should be raised against this company for the brutality against the employees and the people at the managing positions like Deepika Gaur who has no idea whats going on with the company and it's employees, comes a day or two in the office and judges everyone on the basis of that. Justin Castellino who yet again has no idea how his team member even looks like, his physical appearance will say a 100 words about it. Bazel who is high 24*7 and i have no idea how this organisation keeps such employees at this level....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Aug 2023

Likes

Nothing

Dislikes

Process, work ethics, support staff

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

What people are saying about Zepto

View All

Guys I am civil engineer with 8+ years of experience and currently working as a project manager and my current CTC in 9.0 LPA . I am not able to find my current CTC is competitive enough, can someone help me with suggestion for how to increase get career boost like getting abroad jobs or learning some softwares?. Appreciate your time!..

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Zepto Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Zepto reviews submitted by Zepto employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zepto is the right company for you.