Vibcare Pharma Customer Care Executive Reviews

Employer’s Response

Dear Anonymous, Thank you for your 4-star rating and positive feedback as a Customer Service Executive at our Panchkula location. It's encouraging to hear that our environment not only challenges but also supports you in pushing your limits and learning new things. We're glad that there are no significant aspects of your role that you dislike. However, we're always open to suggestions for improvement, so if anything comes to mind in the future, please feel free to share. Your note on the flexible work timings is appreciated, as we strive to maintain a balance that supports our team's productivity and well-being. We're always looking for ways to enhance our work environment and practices. Thank you again for your feedback and for being an integral part of the Vibcare Pharma team. We look forward to your continued growth and success with us. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, Thank you for your 5-star rating and for acknowledging the positive changes happening in our office. It's great to hear that you're noticing and appreciating these developments. However, we are concerned to hear about your experience of a discriminatory environment. Equality and respect are core values at Vibcare Pharma, and we take allegations of discrimination very seriously. We are committed to providing a workplace where all employees feel valued, respected, and treated fairly. We would greatly appreciate the opportunity to understand more about your experiences and take appropriate steps to address any issues. We understand that our strict work timings from Monday to Saturday may be challenging, and we are continuously looking for ways to balance operational efficiency with the well-being of our team members. We encourage you to reach out to your manager or our HR department to discuss these concerns in more detail. Your feedback is essential for us to ensure a positive work environment for all. Thank you again for your feedback and high rating. We are committed to continuous improvement and ensuring Vibcare Pharma remains a great place to work. Best regards, HR, Vibcare Pharma

Employer’s Response

Thank you so much for the 5-star rating! We're thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and your positive feedback is a wonderful encouragement to our team. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to let us know. Thank you for choosing us and for taking the time to share your thoughts!

Employer’s Response

Dear Anonymous, Thank you for taking the time to provide feedback about your experience as a Sales Executive at Vibcare Pharma. We take such concerns very seriously, as they are crucial for our continuous improvement and maintaining a positive work environment. We are genuinely concerned to hear about your experience with senior staff behavior and the work environment. At Vibcare Pharma, we strive to maintain a respectful, supportive, and team-oriented work culture. The behavior you've described does not align with our company values or the standards we set for our management team. We will investigate this matter further to ensure that our work environment remains professional and conducive to growth for all employees. Regarding the strict work timings and the all-day working schedule, we aim to balance company needs with employee well-being and are always looking for ways to improve our policies. Your feedback is invaluable in this process, and we will consider it as we review our work practices and management training. We deeply regret that your experience did not meet your expectations or the high standards we set for ourselves. If you are open to discussing your experience further, we encourage you to reach out to our HR department. We are committed to learning from our employees' experiences and making necessary improvements. Thank you once again for your feedback, and we wish you the best in your future endeavors. Best Regards HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, We're thrilled to hear that you're experiencing continuous learning as a Sales Executive at Vibcare. Your pursuit of knowledge and growth is valued, and we're committed to providing an environment that fosters your development. Your perfect rating reflects your satisfaction, and we're dedicated to maintaining this positive experience. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, Thank you for your wonderful feedback regarding your role as a Sales Executive at Vibcare Pharma. We are overjoyed to hear about your positive experience with our work environment, learning opportunities, and cooperative staff. Creating a friendly and supportive atmosphere is a top priority for us, and it's encouraging to know that these efforts are appreciated and effective. It's also great to hear that you have no significant dislikes about working with us. We believe in continuous improvement, and if you ever have suggestions or feedback in the future, we would be more than happy to hear them. We're glad that our flexible working hours from Monday to Saturday have contributed positively to your experience. At Vibcare Pharma, we understand the importance of balancing professional commitments with personal well-being. Thank you once again for sharing your experience. Your positive review motivates us to maintain and enhance our work culture and environment. We look forward to your continued growth and success with us. Warm regards, HR, Vibcare Pharma

Employer’s Response

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations, as reflected in the 1-star rating. We take your concerns seriously and are committed to improving. We would appreciate the opportunity to learn more about the specific issues you faced and how we can address them. Please feel free to reach out to us with more details. Your satisfaction is important to us, and we hope to resolve any issues to better serve you in the future.

Employer’s Response

Dear Anonymous, Thank you for your valuable feedback and the 4-star rating. We are pleased to hear that you appreciate the learning opportunities, positive environment, and cooperative staff at Vibcare Pharma. Our aim is to create an atmosphere conducive to both professional and personal growth, and it's great to know that these aspects are meeting your expectations. We understand that the closing stress can be challenging, and we take your concern seriously. We are committed to finding ways to alleviate such pressures while maintaining our high standards of performance. Your feedback is instrumental in helping us review and potentially adjust our processes for a better work-life balance. We note your mention of strict work timings and a Monday to Saturday work schedule. We strive to ensure a balanced approach that supports productivity and the well-being of our team members. Your feedback is essential for us to evaluate and refine our work practices. Thank you again for your honest input. We value your contribution to our team and look forward to continuing to support your career development. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, We're incredibly grateful for your 5-star rating and are thrilled to know that the environment and culture at Vibcare Pharma are to your liking. As a Senior Sales Executive, your experience and perspective are invaluable to us, and it's heartening to hear that you're satisfied with the work setting we've cultivated. It's great to hear that you currently have no dislikes about your role. However, should you have any feedback or suggestions in the future, please know that we are always open to hearing them. We believe in continuous improvement and value the input of our team members in shaping our workplace. We acknowledge your note on the strict work timings and Monday to Saturday schedule. We understand the importance of balancing operational efficiency with the well-being of our staff and will continue to review our policies to ensure they align with the best interests of our team. Thank you once again for sharing your positive experience. Your feedback is a strong motivation for us to continue enhancing our work environment and practices. We look forward to your continued success and growth with Vibcare Pharma. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, Thank you for the wonderful 5-star rating and for acknowledging the positive work environment and staff at Vibcare Pharma. We are delighted to hear that you are enjoying your role as a Dispatch Executive and find our company and colleagues supportive. We appreciate your understanding regarding the strict work timings and the Monday to Saturday work schedule. Our aim is to maintain a balance that ensures operational efficiency while considering the well-being of our staff. Thank you once again for your feedback. We're committed to maintaining a positive and productive work environment for all our team members. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, Thank you for your excellent 5-star rating and for sharing your positive experience as a Manager in Purchase & Stores. We're glad to know that you find Vibcare Pharma a good place to work and that our work environment meets your expectations. We appreciate your understanding of the strict work timings and the Monday to Saturday schedule. We strive to balance operational needs with the well-being of our team members and are always open to feedback. Thank you again for taking the time to provide your feedback. Your satisfaction as a team member is very important to us, and we're committed to continuing to provide a supportive and rewarding work environment. Best regards, HR, Vibcare Pharma

Employer’s Response

Thank you so much for the 5-star rating! We're thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and your positive feedback is a wonderful encouragement to our team. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to let us know. Thank you for choosing us and for taking the time to share your thoughts!

Employer’s Response

Dear Anonymous, Thank you for your 4-star rating and for sharing your thoughts about your role as a Business Development Executive in Panchkula. It's wonderful to hear that you're enjoying the learning opportunities and gaining confidence every day. Your positive comment about the vibes from our MD is also greatly appreciated. We take note of your concern regarding an unbalanced system. We are committed to continuous improvement and ensuring that our work environment and systems are as efficient and fair as possible. We would greatly value more detailed feedback on this matter, as it will help us identify specific areas for improvement. Your feedback is crucial for our growth and for maintaining a positive workplace culture. Please feel free to reach out to your manager or our HR department to discuss any suggestions or concerns in more detail. Thank you once again for your review. We're committed to making Vibcare Pharma an even better place to work and look forward to your continued growth with us. Best regards, HR, Vibcare Pharma

Employer’s Response

Dear Anonymous, We're thrilled to read your positive feedback about the working environment at Vibcare Pharma. It's heartening to know that you've found your experience with us enjoyable and fulfilling. We place great emphasis on creating a supportive, dynamic, and collaborative workplace, and it's wonderful to hear that these efforts are resonating with our team. We also appreciate your mention of having nothing to dislike. Our aim is always to ensure that our employees feel valued and satisfied in their roles. However, we continuously strive for improvement and welcome any suggestions you might have in the future. Your acknowledgement of our Monday to Saturday working schedule is noted. We understand the importance of work-life balance and are committed to ensuring that our working days and hours support the well-being and productivity of our team. Thank you once again for your positive review and for being a part of the Vibcare Pharma family. Your feedback is invaluable to us and helps us continue to create a great place to work. Best regards, HR, Vibcare Pharma