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Engaged Employer

Velan Info Services

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3.9

based on 97 Reviews

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Velan Info Services Customer Success, Service & Operations Department Reviews

Updated 16 Oct, 2024

Overall Rating

4.1/5

based on 12 reviews

Rating distribution

5 (41.7%)

3 (25.0%)

0 (0%)

1 (8.3%)

Category Ratings

4.7

Work-life balance

4.2

Job security

4.0

Company culture

3.9

Work satisfaction

3.7

Skill development

3.4

Salary

3.4

Promotions

What employees say about Velan Info Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

49% employees reported

Flexible timing

80% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

2 reviews

4.1

Rated by Men

9 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.1

• 12 Reviews

Finance & Accounting

3.4

• 20 Reviews

Engineering - Software & QA

3.9

• 13 Reviews

Human Resources

4.3

• 7 Reviews

Top Mentions in Velan Info Services Customer Success, Service & Operations Department Reviews

12 reviews found

Sort by: Popular

Processing Executive in Coimbatore

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2024

Likes

Supportive management, peaceful work environment & good infrastructure.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

None

Senior AR Caller in Coimbatore

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Good and well tea party

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Accountant in Coimbatore

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jul 2023

Likes

Job security and culture

Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotion salary etc

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Coimbatore

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 09 May 2023

Likes

Excellent and friendly working environment

Work-life balance - Excellent

Dislikes

No cons as of now

Salary - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Data Processing Analyst in Coimbatore

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 May 2023

Likes

There are lot of things to learn.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Improve infrastructure and less salary

Work Details

Work days: Monday to Saturday (Flexible Timings)

Processing Executive in Coimbatore

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 May 2023

Likes

I have been working at Velan info Services for last 10 Months. I am getting GOOD opportunity to learn & grow continuously. Good Environment to work. Management & Employees very supportive.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Manager Operations in Coimbatore

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jun 2022

Likes

An excellent pool of experienced management, managers and employees. Working with global clients leads to scope of growth and development in our careers.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Office location. Could have been in place like Tidel Park or any other campus!

Work Details

My role & responsibilities is to keep track and to handle projects. Work with global clients, people management, team building, ensuring objective, team goals and KPI are met. Handle escalations, conduct root cause analysis and fix it. Coach & mentor team

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Velan Info Services.

Research Analyst in Coimbatore

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Team work is perfect with coordination

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

AR calling in Coimbatore

Hcs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2022

Likes

Friendly environment, encouraging team mates place to learn a lot

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing such.. Good 👍 ⭐⭐⭐⭐⭐⭐

Work Details

Good 👍

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Coimbatore

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2021

Likes

Supportive management Excellent platform for hard workers Flexible shifts

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Found nothing

Work Details

Able to balance both personal and prefessional

Work days: Rotational Shift (Flexible Timings)

Business Development Executive in Coimbatore

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Oct 2021

Likes

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Web Research Executive in Coimbatore

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2018

Likes

Learning, work environment, training.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary.

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about Velan Info Services?

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Jobs at Velan Info Services

View all

Business Development Executive

Coimbatore

0-1 Yrs

Not Disclosed

Software Developer

Coimbatore

3-8 Yrs

Not Disclosed

Senior Business Development Executive

Coimbatore

5-10 Yrs

Not Disclosed

AR Caller

Coimbatore

18-28 Yrs

Not Disclosed

SEO Analyst

Coimbatore

3-8 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Velan Info Services reviews submitted by Velan Info Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Velan Info Services is the right company for you. ...Read more

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Velan Info Services Customer Success, Service & Operations Department Reviews Reviews

Velan Info Services Salaries in Customer Success, Service & Operations Department in India

Processing Executive 5 salaries	₹1.2 L/yr - ₹3.1 L/yr
Senior Processing Executive 5 salaries	₹2.8 L/yr - ₹3.6 L/yr
Senior AR Caller 5 salaries	₹2 L/yr - ₹3.5 L/yr
System Engineer 4 salaries	₹2.4 L/yr - ₹4 L/yr
Business Development Executive 3 salaries	₹2 L/yr - ₹3.5 L/yr