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Urban Company

Compare

3.4

based on 1.1k Reviews

About
Reviews
1.1k
Salaries
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Urban Company Customer Success, Service & Operations Department Noida Reviews

Updated 8 Feb, 2025

Overall Rating

4.5/5

based on 8 reviews

Rating distribution

5 (62.5%)

1 (12.5%)

0 (0%)

1 (12.5%)

Category Ratings

4.4

Skill development

4.2

Company culture

4.0

Job security

3.9

Salary

3.9

Work satisfaction

3.8

Work-life balance

3.6

Promotions

What employees say about Urban Company?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

50% employees reported

Within city

33% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

4 reviews

4.3

Rated by Men

4 reviews

Urban Company is rated 4.5 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Urban Company is rated 4.5 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Cce Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Feb 2025

Likes

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Overall Rating

Back Office Executive in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Sep 2024

Likes

Work culture is phenomenal there

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive Officer in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Aug 2024

Likes

The organisation is really good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

They lacking in understanding the employees situations

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

BDA in Noida

Full Time

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2023

Likes

Urban is a platform where anyone can build their skill and gain better experience and can learn how to manage a team and build confidence on next level

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

There's no job security and a little not good behaviour of managers

Job security - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Sales Executive in Noida

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Sep 2022

Likes

As such there is nothing that I liked about UC as I've been working there through a 3rd party company...

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Can't be counted and specially when it comes to holidays they do not provide holidays even on a National Holiday...

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Noida

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2022

Likes

Good working environment.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

The company should value the VOE (VOICE OF EMPLOYEES) as there is no support on the situation where is process is getting hamper. The company just drive on the targets nothing much. Still they don't value their colleagues. The biggest drawback of the process that they don't work on points where they are lacking. There are hardly anyperks in the company. The perks are based on the targets which is actually the most annoying thing about the company. There is hardly any growth. No incentives there are incentives but they have set the bar that high on which hardly anyone have stood for because the process is not working gently. As the company is service provider in the market still they don't value the customers, which is most annoying thing about the company. I have being working in the company since a long time but there is no growth nor and increment in the salary. I hope the company reaches the place which they have desired for. Thank you....Read More

Work Details

The job is quite interesting! But when the process is sorted, they just drive their work on one or the another. By this things are not sorted in the company.

Work days: Rotational Shift (Strict Timings)

AIR Condition Technician in Noida

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2023

Likes

Coustomer is a plus point for company

Dislikes

They do not support their partner at all, according to them we are only filling their pockets.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Urban Company.

Customer Care Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2024

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Return to all reviews

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Jobs at Urban Company

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Urban Company - Senior Manager - Business Analyst (1-4 yrs)

1-4 Yrs

Not Disclosed

Urban Company - General Manager - Category Operations (2-5 yrs)

2-5 Yrs

Not Disclosed

Urban Company - Senior Manager - Category (2-4 yrs)

2-4 Yrs

Not Disclosed

Urban Company - Senior Manager - Category Operations (2-4 yrs)

2-4 Yrs

Not Disclosed

Urban Company - Senior Manager - Supply Operations (2-4 yrs)

2-4 Yrs

Not Disclosed

Urban Company - General Manager - Operations (2-5 yrs)

2-5 Yrs

Not Disclosed

Urban Company - Category Manager (1-3 yrs)

1-3 Yrs

Not Disclosed

Urban Company - General Manager - Category Operations (4-6 yrs)

4-6 Yrs

Not Disclosed

Urban Company - Senior Manager - Operations (2-5 yrs)

2-5 Yrs

Not Disclosed

Urban Company - General Manager - Category Operations (2-5 yrs)

2-5 Yrs

Not Disclosed

More about working at Urban Company

HQ - Gurgaon,Haryana, India
Internet
1k-5k Employees (India)
IT Services & Consulting

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Urban Company reviews submitted by Urban Company employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Urban Company is the right company for you. 60% of employees r...eported the working days at Urban Company as Rotational Shift. 50% employees reported the work timings at Urban Company as Flexible timing. Read more

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Urban Company Reviews

Urban Company Salaries in Customer Success, Service & Operations Department in Noida

Business Development Associate 3 salaries	₹3 L/yr - ₹3.4 L/yr
Customer Care Executive 3 salaries	₹2.8 L/yr - ₹2.8 L/yr
Business Development Representative 2 salaries	₹3 L/yr - ₹3 L/yr
HR Executive Recruiter 2 salaries	₹4.5 L/yr - ₹4.5 L/yr
BDA 2 salaries	₹2.8 L/yr - ₹3 L/yr