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Ujjivan Small Finance Bank

4.1

based on 5.5k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Company Overview

Company Locations

Ujjivan Small Finance Bank Customer Care Representative Reviews

Updated 28 Mar, 2025

Category Ratings

4.3

Company Culture

4.2

Job Security

4.0

Work-Life Balance

4.0

Work Satisfaction

3.9

Salary

3.9

Skill Development

3.8

Promotions

What employees say about Ujjivan Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

40% employees reported

Flexible timing

49% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

45 reviews

4.2

Rated by Men

31 reviews

Ujjivan Small Finance Bank is rated 4.1 out of 5 stars on AmbitionBox, based on 84 company reviews. This rating reflects a generally positive employee experience, indicating satisfactio... Read more

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84 reviews found

Sort By: Popular

Customer Care Representative in Golaghat

Trading, Asset & Wealth Management Department

5.0

posted on 02 Dec 2021

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Representative in Bharatpur

Trading, Asset & Wealth Management Department

5.0

posted on 26 Mar 2021

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Representative in Bangalore Rural

Trading, Asset & Wealth Management Department

5.0

posted on 27 Mar 2021

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Read Ujjivan Small Finance Bank Customer Care Representative Reviews based on locations

Customer Care Representative in Bargarh

Trading, Asset & Wealth Management Department

4.0

posted on 07 Nov 2022

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Ujjivan Small Finance Bank.

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Customer Care Representative in Bharuch

Trading, Asset & Wealth Management Department

5.0

posted on 28 Jun 2022

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Care Representative in Bharuch

Trading, Asset & Wealth Management Department

5.0

posted on 16 Oct 2021

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Representative in Himatnagar

Full Time

Trading, Asset & Wealth Management Department

1.0

posted on 18 Nov 2020

Dislikes

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Customer Care Representative Jobs at Ujjivan Small Finance Bank

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Customer Care Representative - Chakala, Mumbai

Mumbai Suburban +2

1 - 4 Yrs

₹ 2.25-4 LPA

Top Rated Banking Company - 2024

HQ - Bangalore/Bengaluru, Karnataka, India

Banking

10k-50k Employees (India)

Public

Financial Services

People also ask about Ujjivan Small Finance Bank's Customer Care Representatives

Is Ujjivan Small Finance Bank a good place to work for Customer Care Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 84 employee reviews, it's clear that most customer care representatives have a positive experience working at Ujjivan Small Finance Bank. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about company culture and career growth on AmbitionBox.

Does Ujjivan Small Finance Bank pay their Customer Care Representatives well?

According to AmbitionBox reviews, Ujjivan Small Finance Bank customer care representatives rate their salary and benefits at 3.9 out of 5, based on 84 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ujjivan Small Finance Bank's customer care representatives salaries here and to read reviews specifically about salary and benefits at Ujjivan Small Finance Bank for customer care representatives, click here .

How is the work culture at Ujjivan Small Finance Bank for Customer Care Representatives?

Work culture at Ujjivan Small Finance Bank for customer care representatives is rated 4.3 out of 5 by 84 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Ujjivan Small Finance Bank. To read reviews specifically about work culture at Ujjivan Small Finance Bank for customer care representatives, click here .

How is the job security at Ujjivan Small Finance Bank for Customer Care Representatives?

Based on 84 reviews on AmbitionBox, Ujjivan Small Finance Bank's customer care representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Ujjivan Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Ujjivan Small Finance Bank Customer Care Representative Reviews by Locations

Ujjivan Small Finance Bank Customer Care Representative Bangalore / Bengaluru Reviews

Ujjivan Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 84 Ujjivan Small Finance Bank reviews submitted by Ujjivan Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ujjivan Small Finance Bank is the right company for you. ...