This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Oct, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Work-Life balance
4.0
Salary & Benefits
4.0
Skill development
4.0
Promotions/Appraisal
4.0
Work Satisfaction
3.0
Job Security
Twilio is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Twilio is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Data Analyst in
Bangalore / Bengaluru (working remotely)
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Culture and flexibility
Dislikes
Job security
Software Engineer in
Bangalore / Bengaluru (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Apr 2024
Likes
Pay is good.
Problems are challenging.
People are smart to work with.
Dislikes
There is no bonding within teams. You are expected to work for long hours and frequently asked to give 'extra efforts' in the name of promotion and competition. Deadlines are tight. There is lot of tech debt. One person is getting the work of 2 persons. Benefits have been reduced. Company struggling to become profitable.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2023
Likes
The work life balance was great. The team was very cooperative and supportive of me even though I was a fresher
Dislikes
The company is great to work at and with excellent work culture but they have shifted their focus from growth to profitability and has had 2 major lay offs in around 6 months. Job security is the major issue now.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Software Engineer (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2024
Likes
Cutting edge technologies used. Open culture. Architects & Principal engineers are very well learnt.
Dislikes
Though majority of their work force is in india currently. US teams have more opportunity to grow and their opinion gets prioritized over indian's ones.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2024
Likes
Your work life balance will be taken care.
You will get exposure to explore world class engineering tools which is good (something beyong your day to day coding life)
Remote
Dislikes
Usual case of MNCs - Limited salary growth, If you want crazy hikes choose startups not twilio.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Feb 2023
Likes
Great culture and people. I like it has so many opportunities to learn.
Dislikes
It's sometimes hard to have a great work/life balance as the company has so many different timezones.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2023
Likes
Used to be good
Excellent shares
Dislikes
Too much expansion
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2023
Likes
wlb is really good
Dislikes
too much middle management layer
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
System Engineer in
Bangalore / Bengaluru
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Sep 2022
Likes
Good benefits and perks
Dislikes
India management is not upto mark
Software Engineer in
Bangalore / Bengaluru
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Great employee perks!
Dislikes
Base (fixed) salary not at par with other tech firms. But TC is awesome!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Twilio Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Bangalore / Bengaluru (working remotely)
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2024
Likes
This is an amazing organisation to work with. To anyone considering to join Twilion, we have a great working culture and everyone has a equal seat at the table. You would feel heard and have a sense of satisfaction at the end of the day.
Dislikes
There were multiple rounds of lay off previously, but now considering the company performance, we would not have any more rounds of lay off going forward
Technical Support Engineer in
Mumbai (working remotely)
Full Time
·
Operations / Strategy Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Salary and hike given was good
Dislikes
No.structured training for process you are by your self here u have to learn things by urself
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Work culture, Salary and benefits, Work life balance
Dislikes
Lay off employees. Job security is not good.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Project Manager in
Bangalore / Bengaluru
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2023
Likes
People
Dislikes
Leadership and strategy sucks, constantly changing direction.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Mar 2023
Likes
They offered very good compensation.
Dislikes
Work culture, work ethic, Job security, People orientation.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Billing Analyst in
Bangalore / Bengaluru
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Best organisation to work
Dislikes
Nothing
Procurement Specialist Buyer in
Bangalore / Bengaluru
Full Time
·
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Aug 2023
Likes
One of the worst experience
Dislikes
Everything
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Computer Typist (working remotely)
Part Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Twilio is a cloud communication platform that enables businesses to build, scale, and operate real-time communication and collaboration applications.
Employees at Twilio often cite the following reasons for loving their work:
1. Innovative culture: Twilio fosters innovation, experimentation, and creativity.
2. Mission-driven: Twilio's mission is to "fuel the future of communication" and make a meaningful impact.
3. Collaborative team: Open communication, transparency, and teamwork define Twilio's work environment.
4. Growth opportunities: Professional development, training, and career advancement possibilities.
5. Flexible work environment: Remote work options, flexible hours, and work-life balance.
6. Customer-obsessed: Twilio prioritizes customer satisfaction and empowerment.
7. Diverse and inclusive: Emphasis on diversity, equity, and inclusion.
8. Recognition and rewards: Employee recognition programs and competitive compensation.
9. Community involvement: Twilio encourages volunteerism, community engagement, and social responsibility.
10. Fun perks: Wellness programs, team events, and a dog-friendly office!
These aspects contribute to Twilio's positive work environment and employee satisfaction.
Would you like more information on Twilio's products, services, or company culture?...Read More
Dislikes
Working at Twilio may have its downsides, but specific dislikes can vary depending on individual experiences and perspectives. However, I can provide some general insights on what potential employees might dislike about working at Twilio.
*Common Dislikes in Similar Roles*
Some common dislikes in similar tech industry roles include:- _Lack of Challenge_: Feeling like you're not being challenged enough in your role, or that your skills are not being utilized to their full potential ¹.
- _Limited Career Growth_: Perceiving limited opportunities for career advancement or professional growth within the company.
- _High Turnover Rates_: Dealing with high turnover rates, which can impact team dynamics and overall work environment.
*Twilio-Specific Concerns*
While I couldn't find specific dislikes about working at Twilio, the company's technical interview process is highly competitive, which might deter some candidates. The process typically consists of three stages: recruiter screen, technical phone screen interview, and on-site interview [2).
*Keep in Mind*
It's essential to remember that individual experiences can vary greatly, and what one person dislikes about working at Twilio might not be the same for another. Researching employee reviews and speaking with current or former employees can provide more nuanced insights.
Would you like to know more about Twilio's company culture or employee reviews?...Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Credit Collection Analyst (working remotely)
Contractual
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2024
Likes
Work life balance, the timing is flexible. Saturday and Sunday is off. Good pay but no other benefits for contract employees.
Dislikes
The way they treat the contract employee is not good. At least a respect is expected. They've hurted mentally and emotionally.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager (working remotely)
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Feb 2024
Likes
No cons at this company
Escaping joining this company is the best long term pro
Dislikes
The worst thing ever done is reporting to US managers, most of them lack sense of direction and purpose. There is a lot of favourite-ism and Indians are not valued or respected. Any ideas you share, these US managers will take credit for them from higher management, no wonder the company is so far below with NPS. Basic ideology of working towards numbers and metrics is looked at as something weird and strange, if you want to be honest to your work ethics pls avoid this disgraceful place....Read More
People also ask about Twilio's Senior Machine Learning Engineers
How is Twilio to work for?
Twilio is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Twilio is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Twilio read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Twilio?
According to AmbitionBox ratings, Twilio employees rate its salary and benefits as 4.0 out of 5. You can know more about Twilio Salaries at AmbitionBox
How is the work culture at Twilio?
Work culture is rated 5.0 at Twilio by 1 employees. While job security is rated 3.0 and work-life balance is rated 5.0 at Twilio. Read detailed reviews by employees of Twilio on AmbitionBox.