Twilio Customer Success, Service & Operations Department Reviews

Likes

They offered very good compensation.

Dislikes

Work culture, work ethic, Job security, People orientation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Twilio is a cloud communication platform that enables businesses to build, scale, and operate real-time communication and collaboration applications. Employees at Twilio often cite the following reasons for loving their work: 1. Innovative culture: Twilio fosters innovation, experimentation, and creativity. 2. Mission-driven: Twilio's mission is to "fuel the future of communication" and make a meaningful impact. 3. Collaborative team: Open communication, transparency, and teamwork define Twilio's work environment. 4. Growth opportunities: Professional development, training, and career advancement possibilities. 5. Flexible work environment: Remote work options, flexible hours, and work-life balance. 6. Customer-obsessed: Twilio prioritizes customer satisfaction and empowerment. 7. Diverse and inclusive: Emphasis on diversity, equity, and inclusion. 8. Recognition and rewards: Employee recognition programs and competitive compensation. 9. Community involvement: Twilio encourages volunteerism, community engagement, and social responsibility. 10. Fun perks: Wellness programs, team events, and a dog-friendly office! These aspects contribute to Twilio's positive work environment and employee satisfaction. Would you like more information on Twilio's products, services, or company culture?...Read More

Dislikes

Working at Twilio may have its downsides, but specific dislikes can vary depending on individual experiences and perspectives. However, I can provide some general insights on what potential employees might dislike about working at Twilio. *Common Dislikes in Similar Roles* Some common dislikes in similar tech industry roles include:- _Lack of Challenge_: Feeling like you're not being challenged enough in your role, or that your skills are not being utilized to their full potential ¹. - _Limited Career Growth_: Perceiving limited opportunities for career advancement or professional growth within the company. - _High Turnover Rates_: Dealing with high turnover rates, which can impact team dynamics and overall work environment. *Twilio-Specific Concerns* While I couldn't find specific dislikes about working at Twilio, the company's technical interview process is highly competitive, which might deter some candidates. The process typically consists of three stages: recruiter screen, technical phone screen interview, and on-site interview [2). *Keep in Mind* It's essential to remember that individual experiences can vary greatly, and what one person dislikes about working at Twilio might not be the same for another. Researching employee reviews and speaking with current or former employees can provide more nuanced insights. Would you like to know more about Twilio's company culture or employee reviews?...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Dislikes

Likes

Work life balance

Dislikes

Frequent Layoff

Likes

The culture and growth

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great People , Knowledgeable colleagues to lear from

Dislikes

Layoffs - 2 in 1 x year

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Harmony of people in Twilio India. They work as a family

Dislikes

Lack of foresee of business, and frequent layoff. Does not have a proper roadmap for support staffing as well.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Environment

Dislikes

Management doesn't seems aligned. Miss-communication between stakeholders.